Family & Relationships

UPDATED: 08.10.2018
In this section you can find support for
Families & Relationships
Missing Relatives
New Parents
Separation & Divorce
Elderly concerns

Support information for relationships, new parents, separation and elderly concerns.


Family Lives (opens in a new window)
Provide support to anyone in a parenting role, on any parenting problem.
Parentline: 0808 800 22 22 (lines open Monday – Friday 9am – 9pm, Weekends 10am – 3pm) 

Got A Teenager (opens in a new window)
Offer support advice to anyone parenting a teenager.
Parentline: 0808 800 22 22 (lines open Monday – Friday 9am – 9pm, Weekends 10am – 3pm)

IT Safety – Think U Know (opens in a new window)
Information on using parental controls on the internet.

Parentline Scotland (opens in a new window)
For any parent or carer in Scotland who needs information or simply someone to talk to. Parentline Scotland: 0800 028 22 33 (Monday - Friday 9am - 9pm, Weekends 9am – 12pm)

Parents Advice Centre – Northern Ireland (opens in a new window)
Offering advice to parents in Northern Ireland on all aspects of parenting.
Helpline: 0808 8010 722 (lines open Monday - Friday 9am - 5pm)

DNA Testing (opens in a new window)
Information from the Government on DNA testing, how it is used, approved testing companies and what is involved.

Kinship Care (opens in a new window)
BAAF information on Kinship Care, known as ‘family and friends care’.

Relate (opens in a new window)
Relate provide counselling, psychosexual therapy, and other services to help with relationship difficulties.
Find local contact details here (opens in a new window)

CLICK (opens in a new window)
Online advice service providing relationship support for individuals, couples and families.

Muslim Women’s Network – MWN Helpline (opens in a new window)
Information, support to Asian and Muslim women and girls from diverse ethnic / faith backgrounds who are facing problems on a range of issues, including marriage and divorce.
Helpline: 0800 999 5786 (lines open Monday – Friday 10am -4pm)
Text: 07415 206 936 (Text at any time, replies Monday – Friday 10am -4pm)

College of Sexual Relationship Therapists
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Information about sexual and relationship issues, and directory of therapists.

Gingerbread (opens in a new window)
Gingerbread are an information service for single parents helping across a variety of issues including childcare, benefits and legal rights.
Helpline: 0808 802 0925 (Monday 10am- 6pm, Tuesday/ Thursday,/Friday 10am - 4pm, Wednesday 10am-1pm & 5pm-7pm)

Single Parents (opens in a new window) (opens in a new window)
Advice and forums on issues affecting single parents.

Same Sex Parenting (opens in a new window)
Information for anyone considering same sex parenting.

Tamba (opens in a new window)
Tamba provide support advice to families of twins, triplets and more. Helplines are staffed by trained volunteers who are parents of multiples.
Twinline: 0800 138 0509(lines open 10am - 1pm, 7pm - 10pm)

Grandparents Plus (opens in a new window)
Support advice for grandparents on matters concerning their grandchildren, particularly those denied contact or who are responsible for their upbringing.
Helpline: 0300 123 7015 (lines open Monday – Friday 10am - 3pm)

Reporting Child Abuse (opens in a new window)
What to do if you’re worried that a child or young person is at risk or is being abused or neglected.

NSPCC Helpline (opens in a new window)
NSPCC offer confidential advice to adults who are concerned about the safety or welfare of a child. Services are available in several languages and for anyone deaf or hard-of-hearing.
Helpline: 0808 800 5000 (lines open 24 hours)
Text: 88858 

CAFCASS (opens in a new window)
The Children and Family Court Advisory and Support Service support the interests of children involved in family court proceedings. 

Family Rights Group (opens in a new window)
Providing advice to families about children’s services, including welfare information. 
Helpline: 0808 801 0366 (lines open Monday – Friday 9.30am – 3pm)

Child Taken into Care (opens in a new window)
Family Lives information on what happens when a child is taken into care.

Coram Children’s Legal Centre (opens in a new window)
Offering support information and legal representation to children, their families and carers.

Employers For Childcare (opens in a new window)
Family Benefits advisory service.
Advice Line: 0800 028 3008 (lines open Monday – Friday 8am – 5pm)


Missing People (opens in a new window)
Missing people provide support and advice to missing people, as well as concerned families and friends.
Helpline: 116 000 (lines open 24 hours)
Text: 116 000


NHS: Birth to 5 (opens in a new window)
Online interactive guide about development from birth to 5 years old. 

NCT - The National Childbirth Trust (opens in a new window)
Providing support advice on being a new parent.
Helpline: 0300 33 00 700 (lines open 8am - midnight) 

Contact (opens in a new window)
For families of children with disabilities.
Helpline: 0808 808 3555 (lines open Monday – Friday 9.30am - 5pm)

Best Beginnings (opens in a new window)
Online informaiton for new parents.

Cry-Sis (opens in a new window)
Advice for families or carers of babies who may be excessively crying and sleepless.

Association for Post Natal Illness - APNI (opens in a new window)
Support and information for women experiencing depression following childbirth.
Helpline: 0207 386 0868 (lines open Monday – Friday 10am – 2pm)

Mumsnet (opens in a new window)
Organised by parents for parents, providing news, product reviews, book club, webchats, special offers, competitions and parenting advice.

Netmums (opens in a new window)
Netmums provide information and support to members on anything related to being a Mum. 

Mums Meet Up (opens in a new window)
Online tool to find and meet other local mums. 


Families Need Fathers (opens in a new window)
Offering support to parents, with the aim of helping both parties to be involved in their children’s lives following separation.
Helpline: 0300 0300 363 (lines open Monday – Friday 9am – 10pm, weekends 10am - 3pm) 

Separated Dads (opens in a new window)
Advice and support for fathers separated from their children.

Wikivorce (opens in a new window)
Online advice for anyone who has suffered the breakdown of a serious relationship. 

Match (opens in a new window)
Providing support advice to mothers who are separated from their children.
This e-mail address is being protected from spambots. You need JavaScript enabled to view it. 
National Association of Child Contact Centres (opens in a new window)
NACCC is the supporting membership body for around 350 child contact centres and services. Children of separated families can have contact with their non-resident parents and occasionally other family members, in a comfortable and safe environment.
Information Line: 0845 4500 280 (lines open Monday – Friday 9am - 1pm)


Age UK (opens in a new window)
Services for older people, their families and those who care for them. Local Age UKs offer a range of advice and services.
Advice Line: 0800 169 65 65 (lines open 7 days a week 8am – 7pm)

The Silver Line (opens in a new window)
Confidential helpline providing information, friendship and advice to older people. 
Helpline: 0800 4 70 80 90 (lines open 24 hours)

NPC (opens in a new window)
National Pensioners Convention promote the welfare and interests of pensioners, as well as campaigning. Current issues for pensioners are outlined in a quarterly newspaper, pamphlets and bulletins.

U3A (opens in a new window)
The University of The Third Age is a self-help organisation for those no longer in full-time employment, providing local leisure, educational and creative opportunities.