Family & Relationships

UPDATED: 07.05.2020
In this section you can find support for
Families & Relationships
Missing Relatives
New Parents
Separation & Divorce
Elderly concerns


Family Lives
Provide support to anyone in a parenting role, on any parenting problem.
Parentline: 0808 800 22 22 (lines open Monday – Friday 9am – 9pm, Weekends 10am – 3pm) 

Got A Teenager
Offer support advice to anyone parenting a teenager.
Parentline: 0808 800 22 22 (lines open Monday – Friday 9am – 9pm, Weekends 10am – 3pm)

IT Safety – Think U Know
Information on using parental controls on the internet.

Parentline Scotland
For any parent or carer in Scotland who needs information or simply someone to talk to. Parentline Scotland: 0800 028 22 33 (Monday - Friday 9am - 9pm, Weekends 9am – 12pm)

Parenting NI
Offering advice to parents in Northern Ireland on all aspects of parenting.
Helpline: 0808 8010 722 (lines open Monday - Thursday 9.30am – 3.30pm, Friday till 12.30pm)

DNA Testing
Information from the Government on DNA testing, how it is used, approved testing companies and what is involved.

Kinship Care
BAAF information on Kinship Care, known as ‘family and friends care’.

Relate provide counselling, mediation, and other services to help individuals, couples and families with relationship difficulties. They work face-to-face, online and on the phone.  Find local contact details here

Online advice service providing relationship support for individuals, couples and families.

Muslim Women’s Network – MWN Helpline
Information, support to Asian and Muslim women and girls from diverse ethnic / faith backgrounds who are facing problems on a range of issues, including marriage and divorce.
Helpline: 0800 999 5786 (lines open Monday – Friday 10am -4pm)
Text: 07415 206 936 (Text at any time, replies Monday – Friday 10am -4pm)

College of Sexual Relationship Therapists
Information about sexual and relationship issues, and directory of therapists.

Gingerbread are an information service for single parents helping across a variety of issues including childcare, benefits and legal rights.
Helpline: 0808 802 0925 (Monday 10am- 6pm, Tuesday/ Thursday,/Friday 10am - 4pm, Wednesday 10am-1pm & 5pm-7pm)

Single Parents
Advice and forums on issues affecting single parents.

Same Sex Parenting
Information for anyone considering same sex parenting.

Twins Trust
Twins Trust  provide support advice to families of twins, triplets and more. Helplines are staffed by trained volunteers who are parents of multiples.
Twinline: 0800 138 0509 (lines open 10am - 1pm, 7pm - 10pm)

Grandparents Plus
Support advice for grandparents on matters concerning their grandchildren, particularly those denied contact or who are responsible for their upbringing.
Helpline: 0300 123 7015 (lines open Monday – Friday 10am - 3pm, Tuesday & Thursday 8pm – 9.30pm)

Reporting Child Abuse
What to do if you’re worried that a child or young person is at risk or is being abused or neglected.

NSPCC Helpline
NSPCC offer confidential advice to adults who are concerned about the safety or welfare of a child. Services are available in several languages and for anyone deaf or hard-of-hearing.
Helpline: 0808 800 5000 (lines open Monday – Friday 8am – 10pm, Weekends 9am – 6pm) 

The Children and Family Court Advisory and Support Service support the interests of children involved in family court proceedings. 

Family Rights Group
Providing advice to families about children’s services, including welfare information. 
Helpline: 0808 801 0366 (lines open Monday – Friday 9.30am – 3pm)

Child Taken into Care
Family Lives information on what happens when a child is taken into care.

Coram Children’s Legal Centre
Offering support information and legal representation to children, their families and carers.

Employers For Childcare
Family Benefits advisory service.
Advice Line: 0800 028 3008 (lines open Monday – Friday 8am – 5pm)


Missing People
Missing people provide support and advice to missing people, as well as concerned families and friends.
Helpline: 116 000 (lines open 24 hours)
Text: 116 000

Child Taken Abroad Without Consent
Information on what to do to get your child returned or to establish contact.


NHS: Birth to 2
Online interactive guide about development from birth to 2 years old.

NCT - The National Childbirth Trust
Providing support advice on being a new parent.
Helpline: 0300 33 00 700 (lines open 8am - midnight) 

For families of children with disabilities.
Helpline: 0808 808 3555 (lines open Monday – Friday 9.30am - 5pm)

Best Beginnings
Online informaiton for new parents.

Advice for families or carers of babies who may be excessively crying and sleepless.

Association for Post Natal Illness - APNI
Support and information for women experiencing depression following childbirth.
Helpline: 0207 386 0868 (lines open Monday – Friday 10am – 2pm)

Organised by parents for parents, providing news, product reviews, book club, webchats, special offers, competitions and parenting advice.

Netmums provide information and support to members on anything related to being a Mum. 

Mums Meet Up
Online tool to find and meet other local mums. 


Families Need Fathers
Offering support to parents, with the aim of helping both parties to be involved in their children’s lives following separation.
Helpline: 0300 0300 363 (lines open Monday – Friday 9am – 10pm, weekends 10am - 3pm) 

Separated Dads
Advice and support for fathers separated from their children.

Online advice for anyone who has suffered the breakdown of a serious relationship. 

Providing support advice to mothers who are separated from their children.

National Association of Child Contact Centres
NACCC is the supporting membership body for around 350 child contact centres and services. Children of separated families can have contact with their non-resident parents and occasionally other family members, in a comfortable and safe environment.
Information Line: 0845 4500 280 (lines open Monday – Friday 9am - 1pm)


Age UK
Services for older people, their families and those who care for them. Local Age UKs offer a range of advice and services.
Advice Line: 0800 169 65 65 (lines open 7 days a week 8am – 7pm)

The Silver Line
Confidential helpline providing information, friendship and advice to older people. 
Helpline: 0800 4 70 80 90 (lines open 24 hours)

Campaign to End Loneliness
Campaigning organisation with information on what you can do if you feel lonely.

National Pensioners Convention promote the welfare and interests of pensioners, as well as campaigning. Current issues for pensioners are outlined in a quarterly newspaper, pamphlets and bulletins.

The University of The Third Age is a self-help organisation for those no longer in full-time employment, providing local leisure, educational and creative opportunities.