Channel 4 Website Accessibility Statement

Channel 4 committed to providing a website that is accessible to the widest possible audience, regardless of ability, capability or technology.

Channel4.com Website Accessibility Statement

Channel 4 are committed to providing a video on demand service that is accessible to the widest possible audience, regardless of ability, capability or technology.

At Channel 4, we routinely check web pages - when amendments are made to existing pages and when new pages are released - to ensure that they meet our accessibility requirements. And we regularly implement feedback regarding the accessibility of any of our pages or services.

We aim to conform to the World Wide Web Consortium's (W3C's) Web Content Accessibility Guidelines, to an AA level, wherever possible.

How accessible is this website?

We aim to provide the most accessible experience possible for our visitors, and have implemented the following accessibility features:


  • Logical and consistent navigation are provided for keyboard users.
  • Links can be understood out of context for screen reader users
  • Links are highlighted on keyboard focus
  • Site search facilities have been implemented to find programmes quickly

Screen reader navigation

If you are using a screen reader, you will be able to navigate through the site using the standard keyboard commands for that particular screen reader software.

Changing the colour and font of the display

Channel 4 does not currently offer alternate colour schemes, however, you can use the controls in your browser to change the size of the text or the colour of the display.

Links, new windows and layers

Links to pages and other websites will open in the same window unless otherwise stated within the link text or before a list of links.

Some links may also open in a new layer – like a pop up – on top of the page you are viewing.

For example:

Within the link text:

Digital Accessibility Centre (opens in a new window)

The text (opens in a new window) will be hidden off screen for screen reader users.

Please note: The keyboard shortcut for opening links in a new window may be different depending on your browser and operating system.

Access Services

Subtitles are enabled on our website. Content can be watched with Subtitles where an 'S' icon is displayed.

Audio Description
Audio Description is enabled on our website. Content can be watched with Audio Description where an 'AD' icon is displayed.

BSL Signed
BSL Signed content is currently limited on the Channel 4 streaming service. However where signed content is available this will be clearly signposted. We are looking to increase the level of Signed content on Channel 4 streaming, and aim to make improvements in this area as soon as possible.

Accessibility Limitations

Due to certain constraints, we have had to include technologies and features that cause accessibility issues. These may include Adobe PDF documents.

We make every effort to overcome these limitations by improving their accessibility and failing that, provide accessible alternatives. If you require alternative versions to our downloadable documents (such as plain text or braille), or if you experience any accessibility problems with our site, please contact us.

Channel 4 does not assume responsibility for third party applications.

The following assistive technologies are compatible with the site, except for areas that have accessibility limitations.

  • JAWS version 18.0 and above Screen Reader
  • NVDA screen reader
  • Dragon Naturally Speaking 15 and above

Please note: You may experience issues with older versions of these applications or other assistive technologies. If you experience any issues, please feel free to contact us.

Browser Compatibility

The site has been cross-platform and cross-browser tested and is currently compatible with modern, up-to-date browsers.

Please note: You may experience issues with older versions of these browsers or other web browsers. If you experience any issues, please feel free to contact us.

Web Standards and Technologies

This website has been developed to conform to World Wide Web Consortium (W3C) standards for HTML (HyperText Mark-up Language) and CSS (Cascading Style Sheets).

This website is reliant upon HTML and CSS to render content. Additional technologies including JavaScript have been utilised in order to enhance functionality. Every effort has been made to make these technologies as accessible as possible.

Accessibility Guidelines

This site has been developed to conform to level AA of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1). These guidelines are the internationally recognised benchmark for building accessible web sites and apps. The Web Content Accessibility Guidelines explain how to make websites and apps more accessible for people with disabilities. Conformity to these guidelines also makes websites and apps more user-friendly for all people.

Accessibility Accreditation

Such is our commitment to accessibility, we have requested a review of this website by the Digital Accessibility Centre. The site is constantly being improved in order to attain Digital Accessibility Centre accreditation.

For more information about Digital Accessibility Centre accessibility auditing, please visit the Digital Accessibility Centre website (opens in new window).

Contact Us

We are always looking for ways to help people get the best experience from this website.

If there is information you think that should be included on this page, or if you experience any problem accessing the website, then please feel free to email using this link to our Contact Us Form.

You can call us on 0345 076 0191 or, for deaf viewers, we have a minicom text phone 0345 073 0059 and you can also contact us via a BSL interpreter.  Details can be found via this link.

You can also write to us at Channel 4 Enquiries, PO Box 1058, Belfast BT1 9DU.