4Viewers

Subtitled, Audio Described and Signed programming

Channel 4 is committed to providing a range of access services across our channels and programming

Subtitled programming

on our TV channels

This section provides details of our 2024 commitment to subtitled programming and what we achieved in 2023, in line with our yearly quota from Ofcom.  

CHANNEL

2024 OFCOM REQUIREMENT

C4'S 2024 COMMITMENT

2023 QUOTA ACHIEVED

Channel 4

90%

100%

99.9%

E4

80%

100%

100%

Film4

80%

100%

100%

More4

80%

100%

100%

4seven

80%

100%

100%

E4 Extra

80%

N/A

97.1%

 

Subtitling on Channel 4 streaming - FAQs for our video on demand service

Most of our recent content will have subtitles available, if subtitles are available, there will be a 'S' icon on the video. Subtitles are activated by selecting the subtitles icon with your remote control.

Audio settings can be adjusted via your TV /Monitor or PC settings.

Content can be watched with Subtitles where a speech bubble icon is displayed. Subtitles are activated by selecting this icon. 

If the speech bubble icon is not displayed, this means that there are no subtitles available for that programme. However, 99.9% of the content on the C4 Streaming website has the subtitles feature, including video on demand and live content. 

Programmes can also be filtered by a ‘Subtitled’ option within categories. 

Unfortunately, we are currently unable to offer subtitles if you are casting using Chromecast, but we are looking into this.

On iOS and Android, content can be watched with Subtitles where a speech bubble icon is displayed.

Most of the content on the C4 Streaming iOS app has the subtitles feature, including on demand and live content.

Programmes can be filtered by a ‘Subtitled’ option within the Search function and within each programme category. 

Unfortunately, we are currently unable to offer subtitles if you are casting using Chromecast, but we are looking into this.

Subtitles are currently supported on YouView, Playstation, Xbox, Roku, Amazon Fire, Freeview Play, Freely, Samsung devices and on our content available on Sky and Virgin.

Most of our recent content will have subtitles available. If subtitles are available, there will be a speech bubble icon to indicate availability. Subtitles are activated by selecting the subtitles icon with your remote control.
 

Audio Described programming

on our TV channels

This section provides details of our 2024 commitment to audio described programming and what we achieved in 2023, in line with our yearly quota from Ofcom. 

CHANNEL

2024 OFCOM REQUIREMENT

C4'S 2024 COMMITMENT

2023 QUOTA ACHIEVED

Channel 4

10%

45%

51.8%

E4

10%

45%

72%

Film4

10%

45%

53.4%

More4

10%

45%

50.3%

4seven

10%

45%

52.1%

E4 Extra

10%

N/A

40.2%

 

Upcoming audio described programmes on our channels

The list of upcoming programmes across our channels featuring audio description can be found by clicking this link. 

Audio Description on Channel 4 streaming – FAQs for our video on demand service

Audio Description is not currently available on Amazon Fire TV but is available on some content on channel4.com, Android and iOS.  For details of programmes featuring audio description click this link to go to our website.

 

The Channel 4 Streaming app on iPhone and iPad supports AD. Where available, Audio Description is represented by an 'AD' icon next to an episode and within the player. Select the icon in the player to enable Audio Description during a programme. 

Across the Channel4 Streaming platforms which support Audio Description, around 40% of our programme hours have this service available, and we’re adding new titles all the time. 

The ‘Audio Described’ category can be found within the Search navigation option to navigate directly to content with this access service. 

Programmes can also be filtered by an ‘Audio Described’ option within each programme category. 
 

Audio description is currently available on some content on the channel4.com website, represented by an 'AD' icon within the playback menu. This will allow audio feedback for visually impaired users giving extra description of what is happening on screen, sometimes during the dialogue. Select the logo to enable audio description. See the available audio described programming on Channel 4.

Signed programming

on our TV channels

This section provides details of our 2024 commitment to signed programming and what we achieved in 2023, in line with our yearly quota from Ofcom. 

CHANNEL

2024 OFCOM REQUIREMENT

C4'S 2024 COMMITMENT

2023 QUOTA ACHIEVED

Channel 4

5%

10%

11.1%

E4

5%

10%

13.3%

Film4

BSLBT Contribution

BSLBT Contribution

BSLBT Contribution

More4

BSLBT Contribution

BSLBT Contribution

BSLBT Contribution

4seven

BSLBT Contribution

BSLBT Contribution

BSLBT Contribution

E4 Extra

BSLBT Contribution

BSLBT Contribution

BSLBT Contribution

Upcoming signed programmes on our channels

The list of upcoming programmes across our channels with signing can be found via this link.

 

BSL Zone

Channel 4 supports The British Sign Language Broadcasting Trust (BSLBT) who commission television programmes made in British Sign Language by Deaf people for Deaf people. For information on available programming go to the BSL Zone website (Opens in new window) for further details.

Signing on Channel 4 streaming - our video on demand service

If you'd like to provide some feedback...

We hope you enjoy the programmes that we audio describe and sign and would welcome any feedback that you would like to provide: 

By phone:  0345 076 0191

(Minicom: 0345 073 0059)

Via a BSL Interpreter - for details follow this link 

Or via email via our Contact Us Form available via this link

Our opening hours are:
10am to 7pm Monday to Friday
10am to 6pm Saturday
10am to 4pm on Sunday