Subtitled, Audio Described and Signed programming

Channel 4 is committed to providing a range of access services across our channels and programming

Subtitled programming

On our TV channels

This section provides details of our 2018 commitment to subtitled programming and what we achieved in 2017, in line with our yearly quota from Ofcom.  

Domestic channels
Channel 2018 Ofcom requirement C4's 2018 commitment 2017 Quota achieved
Channel 4 90% 100%

99.99%

E4 80% 100% 99.98%
Film4 80% 100% 100.00%
More4 80% 100% 100.00%
4seven 60% 100% 100.00%
Non-domestic channels
Channel 2018 Ofcom requirement C4's 2018 Commitment 2017 Quota achieved
Channel 4 60% 100% 99.99%
E4 60% 100% 99.98%

Subtitling on All 4 - FAQs for our video on demand service

Subtitled content be found across our platforms. If subtitles are available an "S" button will be visible on the video player bar. Click on the "S" and the subtitles will load and display.

Subtitles are currently supported on the All4.com website, the iPhone/iPad app (for streaming), a number of Android mobile and tablet apps (for downloads and streaming), YouView, PS3, PS4, Amazon Fire, Freeview Play, Samsung devices and on our content available on Sky.

We take accessibility seriously and whilst we aim to subtitle as much content as possible, unfortunately, not everything on All 4 will carry subtitles. In particular, this could be some of our older content that was subtitled live on our linear services or where the version of a programme on All 4 differs to the one originally broadcast.

We take accessibility seriously and whilst we aim to subtitle as much content as possible, unfortunately, not everything on All 4 will carry subtitles. In particular, this could be some of our older content that was subtitled live on our linear services or where the version of a programme on All 4 differs to the one originally broadcast. Subtitles are supported on most of our platforms and we are committed to continuing to extend accessibility on All 4 where possible.

Click on the "S" button in the video player (once the ads have played) and subtitles for the programme will load. If the "S" button is not displayed, this means that there are no subtitles for that programme available.

Most of our recent content will have subtitles available, if subtitles are available, there will be a 'S' icon on the video. Subtitles are activated by selecting the subtitles icon.

Audio settings can be adjusted via your mobile, tablet or desktop PC settings

Most of our recent content will have subtitles available, if subtitles are available, there will be a 'S' icon on the video. Subtitles are activated by selecting the subtitles icon with your remote control.

Audio settings can be adjusted via your TV /Monitor or PC settings.

Audio Described programming

On our TV channels

This section provides details of our 2018 commitment to audio described programming and what we achieved in 2017, in line with our yearly quota from Ofcom. 

Domestic channels - Audio Description
Channel 2018 Ofcom Requirement C4's 2018 commitment 2017 Quota achieved
Channelv4 10% 20% 35.86%
E4 10% 20% 65.80%
Film4 10% 20% 30.66%
More4 10% 20% 30.70%
4seven 10% 20% 37.05%

Non-domestic channels - Audio Description

Channel 2018 Ofcom Requirement C4's 2018 commitment 2017 Quota achieved
Channel 4 Technical exemption 30% 35.86%
E4 Technical exemption 30% 65.80%

 

Upcoming audio described programmes on our channels

See the upcoming listing here

Audio Description on All 4 – FAQs for our video on demand service

Audio description is currently available on some content on the All4.com website, represented by an 'AD' icon within the playback menu. This will allow audio feedback for visually impaired users giving extra description of what is happening on screen, sometimes during the dialogue. Select the logo to enable audio description. See the availble audio described programming on All 4 [links to http://www.channel4.com/programmes/categories/audio-described]

Audio description is currently available on some content on the Android app, represented by an 'AD' icon within the playback menu. This will allow audio feedback for visually impaired users giving extra description of what is happening on screen, sometimes during the dialogue. Select the logo to enable audio description.

Unfortunately we are currently unable to support audio description on iOS devices but are working to include this functionality soon.

Audio description is currently supported on the All4.com website, as well as a number of Android mobile and tablet apps (for streaming). We are looking to roll this service out on to more of our platforms as soon as possible.

Signed programming

On our TV channels

This section provides details of our 2018 commitment to signed programming and what we achieved in 2017, in line with our yearly quota from Ofcom. 

Domestic channels - Signing
Channel 2018 Ofcom requirement C4's 2018 commitment 2017 Quota achieved
Channel 4 5% 5% 5.95%
E4 5% 5% 5.54%
Film4 BSLBT Contribution BSLBT Contribution BSLBT Contribution
More4 BSLBT Contribution BSLBT Contribution BSLBT Contribution
4seven BSLBT Contribution BSLBT Contribution BSLBT Contribution

 

 

Upcoming signed programmes on our channels

See the upcoming listings here

 

BSL Zone

Channel 4 supports The British Sign Language Broadcasting Trust (BSLBT) who commission television programmes made in British Sign Language by Deaf people for Deaf people. For information on available programming go to the BSL Zone website (Opens in new window) for further details.

Signing on All 4 - our video on demand service

Any signed content on All 4 will carry the [BSL] icon. We also screen 1 x signed programme weekly on Film4 - for further details please have a look at the BSL Zone website (Opens in new window)

IF YOU'D LIKE TO PROVIDE SOME FEEDBACK..

We hope you enjoy the programmes that we audio describe and sign and would welcome any feedback that you would like to provide: 

By phone 0345 076 0191 (minicom  0345 073 0059)

Our opening hours are 9am to 9pm Monday to Friday and 10am to 7pm Saturday, Sunday and Bank/Public Holidays.

Alternatively you can email using the Contact Us form CLICK HERE

Or send a letter to: 

Channel 4 Enquiries
P.O. Box 1058
Belfast
BT1 9DU