Help with All 4

Common FAQ results

Why do subtitles not work on all programming when watching live TV (i.e. Channel 4, More4, E4, Film4, 4Seven)?

Subtitles via Watch Live are supported on most of our programming and platforms (Amazon, Roku, iOS, Android and within a web browser) however not everything will carry subtitles either because none are available or, as in the case of some of our older content,  because the subtitle format is not compatible (e.g Everybody Loves Raymond, Frasier, etc.).  If subtitles are available, an 'S' button will be visible on screen.

If you are having any issues with the subtitles via Watch Live please get in touch via our CONTACT US form.

This FAQ was helpful

How can I watch Live TV (i.e. Channel 4, More4, E4, Film4, 4Seven) on All4.com with subtitles? What are the operating requirements?

To view a programme with subtitles, click on the "S" button in the video player (once the ads have played) and subtitles for the programme will load. If the "S" button is not displayed, this means that there are no subtitles available for that programme.

For the best experience we recommend using one of the following browsers:

• Google Chrome (latest version)
• Microsoft Edge (latest version)

All 4 is committed to continuing to extend accessibility where possible, but there are known issues with subtitles for live television on both Safari and Firefox where the subtitle position is inconsistent. We therefore recommend using one of the above browsers for the best viewing experience.

This FAQ was helpful

Is All 4 available on LGTVs?

All 4 is not available on the LG 2020 model, but can be accessed on the LG 2021 model or via a number of other devices and platforms, such as Freeview, Roku/Now TV, PS 3/4, Chromecast, Amazon Fire TV, Virgin and Sky.

This FAQ was helpful

Do you use any content under a creative commons licence?

We might use emojis within the digital services and products within All 4 and within any other media used by us and such emojis are used by us under licence and are credited and attributed as follows: © Licensing;  Copyright 2020 Twitter, Inc and other contributors / Code licensed under the MIT License:
http://opensource.org/licenses/MIT/ 

Graphics licensed under CC-BY 4.0:
https://creativecommons.org/licenses/by/4.0/

This FAQ was helpful

Is All 4 the UK’s biggest free streaming service?

Yes, it is. Every month we review the catalogue data from an independent analytics company, Ampere Analysis, showing estimated volumes of content, in hours, available on the main broadcaster video-on-demand platforms in the UK. Below we’ve listed the hours of content available on these free streaming services during January 2021:

All 4: 14.9k hours

BBC iPlayer: 11.8k hours

My5: 6.1k hours

ITV Hub: 4.5k hours

UKTV Play: 4.1k hours

This FAQ was helpful

Why is the All4 app no longer available on PS3?

As of 31st January 2021, All 4 will no longer be available on PS3 devices, this is due to recent technical changes which mean that it is no longer possible to maintain an All 4 app on this device.  All 4 will continue to be available on PS4.

This FAQ was helpful

Not found the answer you were looking for?