Help with All 4
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If you find that you are suddenly unable to playout video, this might be due to other applications using the same resources in your phone. You might be able to watch content again by closing any other open apps and/or rebooting your device.
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Great news; we now allow you to download to SD card. In order to take advantage of this feature you need to be on app version 6.4.13 or above, and you will need to toggle this ON within the settings in the app. You will then have to set the storage from “internal” to “external” and ensure that there is sufficient space available on the SD card to be able to take advantage of this feature.
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You will need to upgrade to app version 6.5.0 or above to be able to keep downloaded episodes for more than 7 days. If you are unable to download this application version it means your device is no longer supported, and you will be unable to take advantage of the 30 day downloads feature.
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Unfortunately All 4 no longer supports Android devices on operating systems 4.4 (KitKat) or lower and are therefore unable to provide updates for users on these devices.
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Ensure that you have typed in your email and password correctly. If you are unsure or you have forgotten your password select the 'Forgotten Password' option. See I've forgotten my password. What should I do? If you are still having problems logging in please contact us.
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All 4 offers a wide selection of programmes recently broadcast on Channel 4, E4 and More4, all freely available to watch on demand. We also offer a free and extensive library of both classic shows and more recent programmes, including complete box sets of some of our most popular series. Plus you can also watch our channels live from the All 4 website and mobile/tablet apps.
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