To mark the first National British Sign Language Day on Friday 28th April, we have teamed up with BSL Video Interpreting Service SignVideo. We are using SignVideo to help our Deaf viewers engage with Channel 4 and provide feedback on our programmes and services or anything else that matters to them. Our viewers can access this live service in two ways, through the Channel 4 Viewer Enquiries page on our website or through SignVideo using a computer or a mobile app.
To view this message in BSL please click on the video below.
To contact Viewer Enquiries via the BSL Interpreter service please click on the Link to the BSL Interpreter Service at the bottom of the Contact Us page HERE
For information on how to access, and how to use, SignVideo see below:
How do I use SignVideo?
Here are two ways you can use SignVideo:
Download the SignVideo app. Please see www.signvideo.co.uk/download for more information. When you open the app, you will see the SignDirectory. Scroll down the SignDirectory and look for the service you want to call. Click on the button for that service and a SignVideo interpreter will appear on your screen to interpret your conversation.
Click on the link/button on this page to call the service you want to reach. A SignVideo interpreter will appear on your screen to interpret your conversation.
What do I need to use SignVideo?
You will need three things as minimum requirements:
1) Device: They can be the following:
- Window PC app
- Apple Macs app
- iOS app
- Android app
- SignVideo Web
2) Webcam: They can be plugged in or built in.
3) Good internet connection: For the best experience with SignVideo, we advise having a minimum 2mbps upload and download internet speed. Your internet connection can be any of the following:
- 3G,4G,5G mobile network
- Plugged in Broadband/ethernet
With these three requirements met, you will be able to connect to our BSL interpreters easily and within an instant!
How can I get help and support?
To resolve any issues you may have, please check our FAQ page: www.signvideo.co.uk/faq
To receive help and support, please get in touch with our Customer Services: Call SignVideo in BSL: www.customer.signvideo.me
Alternatively, email the technical support team directly - email@example.com