Smart TVs and Games Consoles

The following FAQs relate to the accessibility of smart TVs and games consoles.

I have a visual impairment

Amazon Fire TV consists of a VoiceView Screen reader, which offers limited support within the app for users with visual impairments. Screen Magnification can also be enabled to zoom in on specific sections of the screen. There is also a high contrast setting, but this does not currently work with the All 4 app.

There is currently a highly visible focus highlighting mechanism within the All 4 app, Amazon screen magnification can be used within the app to increase the size of text and images if needed.

Audio Description is not currently available within the All 4 app on Amazon Fire TV but is available on some content on All4.com [link http://www.channel4.com/programmes/categories/audio-described] and supported on the Android app.

There are specific accessibility features built into YouView platform which may be helpful for many users with visual impairments. However, not all YouView Accessibility settings currently work within the app. The app does have a high contrast style, which is supported and has highly visible focus highlighting when navigating the content. These features are very well supported for users when viewing programmes on the All 4 big screen app on a TV. Unfortunately, the 'Zoom' function on YouView does not currently work once the app has been selected. Some televisions may enable users to increase the size of the screen. So please check your manufacturer's instructions for details.

Audio Description is not currently available within the All 4 YouView App but is available on some content at All4.com.

Audio description is currently supported on the All4.com website, a number of Android mobile and tablet apps. iPhone and iPad now support AD on streaming content. Where available there will be an AD button displayed on the player.

We are looking to roll this service out on to more of our platforms as soon as possible.

Alexa Voice Control is not currently supported within the All 4 app

I have difficulty hearing

Any signed content on All 4 will carry the [BSL] icon. We also screen 1 x signed programme weekly on Film4 - for further details please have a look at the BSL Zone website (Opens in new window)

Most of our recent content will have subtitles available, if subtitles are available, there will be a 'S' icon on the video. Subtitles are activated by selecting the subtitles icon.

Audio settings can be adjusted via your mobile, tablet or desktop PC settings

If you have hearing loss, more recent videos within the All 4 app have subtitles which can be accessed from within the playback menu and will be indicated with an 'S' Icon.

If you have hearing loss, more recent videos within the All 4 app have subtitles which can be accessed from within the playback menu and will be indicated with an 'S' Icon.

Subtitles are currently supported on the All4.com website, the iPhone and iPad app (for streaming), the Android app, YouView, Samsung, PS4, PS3, Amazon Fire and Freeview Play.

I have difficultly reading or understanding content

Alexa Voice Control is not currently supported within the All 4 app

I have a mobility impairment or dexterity issues

Alexa Voice Control is not currently supported within the All 4 app