Channel4.com

The Channel 4 Streaming website is a responsive site and supports 200% text resizing without loss of content or functionality. The website also supports reflow of content up to 400% without truncation of text or need for horizontal scrolling on desktop.

Content with Audio Description is represented by an 'AD' icon next to the episode and within the player. Select the icon in the player to enable audio description during a programme. 

The ‘Audio Described’ category can be found within the Categories section. Programmes can also be filtered by ‘Audio Described’ within each category. 

Across the C4 Streaming platforms which support Audio Description, around 40% of our programme hours have this access service, and we’re adding new titles all the time.

See the available audio described programming on the C4 Streaming website

If you are using a screen reader, you will be able to navigate the C4 Streaming website using the standard keyboard commands for that particular screen reader software. 

The following assistive technologies are compatible with the site except where there are known accessibility limitations:
•    JAWS version 18.0 and above Screen Reader
•    NVDA screen reader 
•    TalkBack for Android on Chrome
•    Voiceover for iOS on Safari

Whilst the above assistive technologies are compatible with most of the site, you may experience issues with older versions of these applications or other assistive technologies. For further information on the accessibility of Channel 4 Streaming website, please visit our accessibility statement 

If you experience any issues with the assistive technologies listed, please feel free to get in touch via our contact us form or by emailing accessibility@channel4.co.uk

The Channel 4 Streaming website does not currently offer alternate colour schemes, however, you can use the controls in your browser to change the size of the text or the colour of the display. E.g. Using SHIFT>ALT>PRINT SCREEN commands will switch to 'high contrast mode' on a Windows desktop. On mobile web on iOS; visit Settings>Accessibility>Display & Text Size. For mobile web on Android; visit Settings>Accessibility>Vision Enhancements.

Content can be watched with Subtitles where a speech bubble icon is displayed. Subtitles are activated by selecting this icon. 

If the speech bubble icon is not displayed, this means that there are no subtitles available for that programme. However, 99.9% of the content on the C4 Streaming website has the subtitles feature, including video on demand and live content. 

Programmes can also be filtered by a ‘Subtitled’ option within categories. 

Unfotunately, we are currently unable to offer subtitles if you are casting using Chromecast, but we are looking into this.

We have a curated signed collection, available on all streaming platforms, containing some of our most popular shows with British Sign Language interpretation. This is available from the homepage on most platforms or by going to channel4.com/signed, or searching the word 'signed' within the platform.
 
Signed programmes or episodes feature a BSL icon as part of their main image.
 
We are adding new titles to this collection all the time, as well as looking to improve the navigation to these programmes.

The C4 Streaming website has been built according to best practice to support users with cognitive impairments. For example, logical and consistent navigation is provided, website text and language is as simple as possible to understand. 

The Channel 4 Streaming website can be navigated using only a keyboard and the tab key. Use space or enter to select links or activate controls. 

When navigating through the menus and programs, there is a highly visible focus indicator present on screen which will help many keyboard only or switch users when moving to selectable elements such as links or buttons. 

Whilst we do not test with Switch technology, we are working to ensure that all content can be accessed without relying on gestures, and that wherever possible we provide a single tap alternative on mobile web and single pointer alternative on desktop.

Although we do not test the Channel 4 Streaming website internally with Dragon Naturally Speaking software, the site is built in such a way as to be compatible with this tool. Any limitations will be identified in our accessibility audits which are undertaken periodically, and rectified when possible.

The Channel 4 Streaming website supports both portrait and landscape playback on mobile and tablet devices.

Channel 4 takes its commitment to online accessibility very seriously. Our policy is to ensure this website meets recognised international standards for accessibility to ensure it is accessible to all. We are fully committed to ensuring this website meets the Web Content Accessibility Guidelines (WCAG 2.1) to AA standard to ensure people with disabilities are not excluded from accessing information and services. To this end, we work closely with the Digital Accessibility Centre (opens in a new window) to ensure the accessibility of all Channel 4 websites, including detailed testing by disabled people using a range of assistive devices such as screen readers. Whilst Channel 4 strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.

Access Services: We are committed to providing subtitles on as much of our streamed programming as possible. We are also looking into the providing more programmes with audio description on streamed content in the future.

Accessibility challenges: As an innovative company working in broadcasting we are always looking at new ways to enhance and develop our websites. As part of this we will ensure we think about the accessibility of any new technology we use. There may be some instances where we display video players, advertisements and third party applications that are out of our control and therefore Channel 4 cannot guarantee accessibility of these. Where possible we work with our partners to rectify these issues with the aim of enhancing the experience of all our users.

Feedback: If you would like to comment about the accessibility of this site please use the Contact Us Form