iOS and Android mobile and tablet apps

The Channel 4 Streaming app on iPhone and iPad supports AD. Where available, Audio Description is represented by an 'AD' icon next to an episode and within the player. Select the icon in the player to enable Audio Description during a programme. 

Across the Channel4 Streaming platforms which support Audio Description, around 40% of our programme hours have this service available, and we’re adding new titles all the time. 

The ‘Audio Described’ category can be found within the Search navigation option to navigate directly to content with this access service. 

Programmes can also be filtered by an ‘Audio Described’ option within each programme category. 
 

Yes. The iOS mobile app is compatible with Voiceover. For more information about how to set up Voiceover please visit https://www.apple.com/uk/accessibility/

The iOS app supports screen zoom in the OS accessibility settings. 

On Android, Zoom options may depend on your OS version and manufacturer.

We have a curated signed collection, available on all streaming platforms, containing some of our most popular shows with British Sign Language interpretation. This is available from the homepage on most platforms or by going to channel4.com/signed, or searching the word 'signed' within the platform.
 
Signed programmes or episodes feature a BSL icon as part of their main image.
 
We are adding new titles to this collection all the time, as well as looking to improve the navigation to these programmes.

Channel 4 have created an simpler experience, designed to better enable users with Learning disabilities and other conditions such as dementia or short-term memory to more easily understand and navigate the content across all devices which carry the Channel 4 app. 

To achieve this, Channel 4 have created links that are clear, ensuring they stand out and are easily interpreted. Text is larger than normal on headings, in order to provide an easier navigational experience. Additionally, iconography has been used to further aid easy recognition of certain key features. Imagery has also been provided in relation to programmes in order to enable users to more easily identify particular programmes and/or channels that they may view on a regular basis. 

Channel 4 takes its commitment to online accessibility very seriously. Our policy is to ensure this website meets recognised international standards for accessibility to ensure it is accessible to all. We are fully committed to ensuring this website meets the Web Content Accessibility Guidelines (WCAG 2.1) to AA standard to ensure people with disabilities are not excluded from accessing information and services. To this end, we work closely with the Digital Accessibility Centre (opens in a new window) to ensure the accessibility of all Channel 4 websites, including detailed testing by disabled people using a range of assistive devices such as screen readers. Whilst Channel 4 strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.

Access Services: We are committed to providing subtitles on as much of our streamed programming as possible. We are also looking into the providing more programmes with audio description on streamed content in the future.

Accessibility challenges: As an innovative company working in broadcasting we are always looking at new ways to enhance and develop our websites. As part of this we will ensure we think about the accessibility of any new technology we use. There may be some instances where we display video players, advertisements and third party applications that are out of our control and therefore Channel 4 cannot guarantee accessibility of these. Where possible we work with our partners to rectify these issues with the aim of enhancing the experience of all our users.

Feedback: If you would like to comment about the accessibility of this site please use the Contact Us Form

Subtitles for on-demand content are supported on the Channel 4 Streaming website, the iPhone and iPad app, the Android app, YouView, Playstation, Xbox, Roku, Amazon Fire, Freeview Play, Freely, Samsung devices and on our content available on Sky and Virgin. Subtitles are supported on live content for all platforms with the exception of Samsung and XBox.

Subtitles are also available on downloads on the iOS and Android apps.

99.9% of the content on the C4 Streaming service has the subtitles feature.

C4 Streaming has been built according to best practice to support users with cognitive impairments. For example, logical and consistent navigation is provided, text and language is as simple as possible to understand. We offer the ability to pause moving imagery within Homepage promotions and on the Live TV page. We test the app with the DAC (Digital Accessibility Centre) who provide feedback from users with dyslexia and other cognitive impairments. We are also compatible with colour inversion on most mobile devices.

Currently the app cannot be turned into landscape mode other than during playback. We are also currently unable to support playback in portrait mode.