Help with All 4
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Channel 4 is a member of the UK Council for Child Internet Safety. Click here (Opens in new window) to learn more.
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Any signed content on All 4 will carry the [BSL] icon. We also screen 1 x signed programme weekly on Film4 - for further details please have a look at the BSL Zone website (Opens in new window)
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Every programme made available as part of the All 4 service has a rights period or "length of availability" associated with it. An episode which has been broadcast in the past 30 days on one of our channels will have certain "catch-up" rights, and the episode will only be available in line with this rights window. The expiry date reflects this window, and this will differ from programme to programme. If there is no expiry date displayed this means that the programme is available on-demand for at least the next 30 days.
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The minimum operating requirements for each platform are described below.
Accessing All 4+
During the Beta phase All 4+ will only be available on the channel4.com website, which can be viewed on your laptop or computer. All 4+ will work on the same laptop or computer that you currently use for All 4.
Accessing All 4 online at www.All4.com:
In order to watch All 4 you will need:
- A laptop or desktop with Microsoft Windows or OSX (Mac) operating system
- A broadband internet connection
- Adobe Flash installed and enabled (This is a web browser plugin)
One of the following browsers:
- Google Chrome (latest version)
- Firefox (latest version)
- IE 11
- Edge (latest version)
- Safari (latest version)
You can access the mobile website and browse our catalogue of content on:
- Mobile and tablet devices with an internet connection
All 4 iPhone and iPad apps:
Download our free All 4 app for iOS by visiting the iTunes app store (opens in a new window) from your device
- iOS 10.3 + in order to upgrade to the new app
- Users 10.2 and below can continue to use 7.6.2 for the time being. At some point it is likely that this version will be deprecated
All 4 Android apps:
Download our free All 4 app for Android by visiting Google Play (opens in a new window) Or Amazon (opens in a new window)
- The All 4 app on Android app is only available with an internet connection unless you have downloaded our programmes to watch offline; you can browse and watch video using 3G/4G or Wi-Fi connectivity.
- You need Android OS 5.0 and above. For security reasons, rooted devices are not supported.
Chromecast:
Use your Android or iOS device, or the Chrome browser on your computer, to cast All 4 content directly to your TV.
TVs, Consoles and Set Top Boxes:
All 4 is available on the following devices:
PS3, PS4, Xbox360, Windows 10/XBoxOne, YouView, Roku, Samsung, Amazon Fire, FreeviewPlay, Now TV, Sky, Virgin Media.
In order to view on any device you will need:
- A broadband internet connection connected to your device
- HDMI compatible TV
- A relevant account or subscription to access device features/content
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All 4 is Channel 4's on demand service. It's completely free and gives you access to a wide catalogue of programmes. Watch our channels live, catch up on a programme you've missed, discover brand new and exclusive shows and if you prefer to watch episodes back to back we have a huge selection of Box Sets available. You'll get personalised recommendations and your own My 4 space for easy access to your favourite shows and, for watching on the go, you can download programmes within the All 4 mobile and tablet apps. All 4 is available on the following platforms: All4.com website, Amazon Fire, Android app, Chromecast, Freeview Play, iPhone and iPad app, Now TV, PS3, PS4, Roku, Samsung TV, Windows app, XBox one and YouView
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Streaming requires an internet connection that's free of bottlenecks. However, the internet isn't a direct pipeline from the source to you. Streamed content passes through many other computers on its way to your PC via your ISP. If any one of them is carrying too much other traffic, the streamed content may be interrupted and pause. Our streamed content is 'buffered' to help prevent such problems, but sometimes delays are unavoidable. Usually the delay only lasts a few seconds, and the stream picks up where it stopped. Streaming problems are more likely to occur on a slow computer or device that has a smaller memory and processing power. Even with a fast computer or device, if you have too many applications open it could slow down your media streaming. If you notice things are sluggish, close all unnecessary applications and windows on your computer or device. The faster your network connection (modem, cable, DSL) and computer speed (in megahertz), the higher the quality of the stream.
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