Help with Channel 4
Search FAQs about our video on demand service
Find FAQ by section
Related FAQ results
-
If you have hearing loss, more recent videos will have subtitles which can be accessed from the playback menu and will be indicated with an 'S' Icon.
-
If you have hearing loss, most of our recent content will have subtitles available, if subtitles are available, there will be a 'S' icon on the video. Subtitles can be enabled via the accessibility settings or via the playback menu within the app. Google subtitles will not currently work if there are no subtitles present on the video. Subtitles cannot be adjusted or customised from the accessibility settings menu. Advertisement content is not currently subtitled. For users that listen via an earpiece, the audio balance can be adjusted or switched to mono from within the accessibility settings.
-
Subtitles are currently supported on the channel4.com website, the iPhone and iPad app (for streaming), the Android app, YouView, Samsung Tizen (mid-2015 and above), PS4, Amazon Fire and Freeview Play.
-
Click on the "S" button in the video player (once the ads have played) and subtitles for the programme will load. If the "S" button is not displayed, this means that no subtitles are available for that programme.
For the best subtitle experience on channel4.com with live TV (i.e. Channel 4, More4, E4, Film4, 4Seven) please see our recommended browsers for more details.
-
We take accessibility seriously and whilst we aim to subtitle as much content as possible, unfortunately, not everything on Channel 4 streaming will carry subtitles. In particular, this could be some of our older content that was subtitled live on our linear services or where the version of a programme differs to the one originally broadcast. Subtitles are supported on most of our platforms and we are committed to continuing to extend accessibility on channel4.com where possible.
-
Most of our recent content will have subtitles available, if subtitles are available, there will be a 'S' icon on the video. Subtitles are activated by selecting the subtitles icon.
Audio settings can be adjusted via your mobile, tablet or desktop PC settings
-
Subtitled content be found across our platforms. If subtitles are available an "S" button will be visible on the video player bar. Click on the "S" and the subtitles will load and display.
Subtitles are currently supported on the channel4.com website, the iPhone/iPad app (for streaming), a number of Android mobile and tablet apps (for downloads and streaming), YouView, PS4, Amazon Fire, Freeview Play, Samsung devices and on our content available on Sky.We take accessibility seriously and whilst we aim to subtitle as much content as possible, unfortunately, not everything on demand will carry subtitles. In particular, this could be some of our older content that was subtitled live on our linear services or where the version of a programme differs to the one originally broadcast.
-
If you have hearing loss, more recent videos have subtitles which can be accessed from within the playback menu and will be indicated with an 'S' Icon.
-
For users who have hearing loss, most of our recent content will have subtitles available, if subtitles are available, there will be a 's' icon on the video. Subtitles can be enabled via the accessibility settings or via the playback menu within the app. iOS subtitles will not currently work if there are no subtitles present on the video. Subtitles styles can be adjusted or customised from the accessibility settings menu. Advertisement content is not currently subtitled.
For users that listen via an earpiece, the audio balance can be adjusted or switched to mono from within the accessibility settings.
-
When content has subtitles available, they will have an 'S' icon present in the playback menu. Subtitles can be activated from the playback menu by selecting the icon or from within accessibility settings within your device. Android users cannot currently customise the appearance of subtitles.
Not found the answer you were looking for?