Help with Channel 4
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The site can be navigated using switches for individuals with who may have limited dexterity or a mobility impairment. Switch Control lets you control your Android Phone/tablet or iOS mobile/tablet using a single switch or multiple switches, which will allow various commands to be undertaken including scanning multiple selectable items on a web page or app, with the ability to select a particular element that is clickable. For more information on switch capability please go to the following links on the Apple or Google websites: iOS Switch Control or view Switch Access for Android
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The Channel 4 app allows bluetooth switch access to Android 5.0 and later for mobility impaired users. The Android app is also developed so that content can be accessed with ease. Android Switch Access works best with the Google Chrome browser. The Channel 4 android app has been developed so that iconography/buttons are of sufficient size to select.
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If you have reduced mobility, the app and the video player are fully accessible to switch users, switch settings can be adjusted within the accessibility settings.
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Yes. You'll be able to resume playback from where you left off in an episode, and this works across devices too so if you switch from your PC to your iPhone, for example, your resume point will be remembered. Similarly if you press pause, you will be able to resume when you select that episode again.
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In order to stream content it has to be quite heavily compressed. Unfortunately this process does result in some degradation of picture quality, particularly when watched in full screen mode.
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Streaming requires an internet connection that's free of bottlenecks. However, the internet isn't a direct pipeline from the source to you. Streamed content passes through many other computers on its way to your PC via your ISP. If any one of them is carrying too much other traffic, the streamed content may be interrupted and pause. Our streamed content is 'buffered' to help prevent such problems, but sometimes delays are unavoidable. Usually the delay only lasts a few seconds, and the stream picks up where it stopped. Streaming problems are more likely to occur on a slow computer or device that has a smaller memory and processing power. Even with a fast computer or device, if you have too many applications open it could slow down your media streaming. If you notice things are sluggish, close all unnecessary applications and windows on your computer or device. The faster your network connection (modem, cable, DSL) and computer speed (in megahertz), the higher the quality of the stream.
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We will save the resume point when you disconnect from Google Chromecast, whilst the expanded controls are open. This means you can resume watching the episode on your local device.
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It may be that your Google Chromecast device is disconnected, or not on the same wi-fi network. Check that the device is correctly plugged in and also on the same network.
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To disconnect from Google Chromecast, simply click the Cast button in the browser bar or in the player and then select STOP.
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TalkBack screen reader gives you spoken feedback and notifications. Each manufacturer may have different shortcuts when enabling TalkBack for visually impaired users. Also, on newer Samsung devices this may be known as Voice Assistant. Check on the phone manufacturer web pages for instructions on specific instructions, as this may vary depending on manufacturer type and version.
Turn on TalkBack in your device Settings
The steps below require sighted assistance in order to enable TalkBack within your Android device.
- Open your device's Settings app.
Open Accessibility, then TalkBack.
Turn on TalkBack.
In the confirmation dialog, tap OK.
You can also enable TalkBack when you turn on your Android device for the very first time. Again, you can check with your phone manufacturer on how to do this. On many devices you can also enable TalkBack by holding down the two volume controls.
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