Help with All 4
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Subtitles via Watch Live are supported on most of our programming and platforms (Amazon, Roku, iOS, Android and within a web browser) however not everything will carry subtitles either because none are available or, as in the case of some of our older content, because the subtitle format is not compatible (e.g Everybody Loves Raymond, Frasier, etc.). If subtitles are available, an 'S' button will be visible on screen.
If you are having any issues with the subtitles via Watch Live please get in touch via our CONTACT US form.
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We might use emojis within the digital services and products within All 4 and within any other media used by us and such emojis are used by us under licence and are credited and attributed as follows: © Licensing; Copyright 2020 Twitter, Inc and other contributors / Code licensed under the MIT License:
http://opensource.org/licenses/MIT/Graphics licensed under CC-BY 4.0:
https://creativecommons.org/licenses/by/4.0/ -
If you need to manage or change your subscription please visit the below links depending on which device you signed up on:
Channel4.com - https://www.channel4.com/plus/settings-subscriptions
iOS/Apple - https://apps.apple.com/account/subscriptions
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If you're using an IOS or Android device to access All 4, you can watch and download All 4 content using 3G/4G or Wi-Fi connectivity (please check in Settings in order to enable this function). Please note that your operator may charge you for 3G/4G data when you stream/download content on the App. If you are unsure how much 3G/4G data costs on your tariff, please contact your network operator.
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Channel 4 is a member of the UK Council for Child Internet Safety. Click here (Opens in new window) to learn more.
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All 4 uses geo-blocking software to detect where your computer is located when it connects to the internet. Occasionally you may be accessing from the UK or ROI but the software mistakenly thinks your location is outside this area, and so blocks your access to All 4. This is most likely caused by the way your Internet Service Provider sets up and manages Your account. We suggest you contact your Internet Service Provider and explain the problem, which they should be able to resolve.
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DRM stands for Digital Rights Management, which is a software system used to administer and protect the licences of video, music and other assets in a digital environment.
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Unfortunately, you can only watch on All 4 when you are connected to the internet as it is a streaming service. However, you can watch previously downloaded programmes offline.
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Rights agreements mean that our All 4 service is only available in the UK and the Republic of Ireland, (although C4 does not always have rights for programmes in ROI). Even if you are a citizen of the UK or ROI you cannot access the service from abroad.
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The All 4 app on iOS is available with an internet connection; either mobile or Wi-Fi connectivity, or without an internet connection you can access the "Downloads" section only.
- All 4 requires iOS 12
- Older generation devices are not supported – these include iPhone 4/4S or iPad 1 devices.
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