Help with Channel 4
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The site can be navigated using switches for individuals with who may have limited dexterity or a mobility impairment. Switch Control lets you control your Android Phone/tablet or iOS mobile/tablet using a single switch or multiple switches, which will allow various commands to be undertaken including scanning multiple selectable items on a web page or app, with the ability to select a particular element that is clickable. For more information on switch capability please go to the following links on the Apple or Google websites: iOS Switch Control or view Switch Access for Android
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The Channel 4 app allows bluetooth switch access to Android 5.0 and later for mobility impaired users. The Android app is also developed so that content can be accessed with ease. Android Switch Access works best with the Google Chrome browser. The Channel 4 android app has been developed so that iconography/buttons are of sufficient size to select.
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If you have reduced mobility, the app and the video player are fully accessible to switch users, switch settings can be adjusted within the accessibility settings.
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Yes, you can stream on both Wi-Fi and mobile data
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Wi-Fi is a short-range static wireless connection. To use it for internet access, your device must connect (over Wi-Fi) to a wireless router – such as the one at your favourite coffee shop that allows customers free internet access. Mobile data is usually available on your device as part of a paid contract or on pay as you go services. It allows you to browse the internet or stream content anywhere you can access a strong enough signal.
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Browsing the app won’t consume nearly as much mobile data as playing a video, so we haven’t disabled it. If you wish to disable any type of mobile data usage caused by browsing the app, then this can be disabled in your device settings.
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Mobile data is an internet source - such as GPRS, Edge, 2G, 3G or 4G - supplied by your mobile phone provider. Mobile data does not include WiFi. The amount of mobile data available to you will vary based on your mobile contract and is usually limited to a certain number of gigabytes of data each month. Please check the exact amount with your mobile service provider.
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There is no longer a setting to disable streaming by mobile data. Note: a user can also download over data now.
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If you click on the ‘Don’t show this message again’ box on the message, you will not see it again. (Note: after ticking this box, the only way to see this message again is to uninstall the app and re-install it.)
On iPhone and iPad, this message will only be shown on the first launch after installing.
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TalkBack screen reader gives you spoken feedback and notifications. Each manufacturer may have different shortcuts when enabling TalkBack for visually impaired users. Also, on newer Samsung devices this may be known as Voice Assistant. Check on the phone manufacturer web pages for instructions on specific instructions, as this may vary depending on manufacturer type and version.
Turn on TalkBack in your device Settings
The steps below require sighted assistance in order to enable TalkBack within your Android device.
- Open your device's Settings app.
Open Accessibility, then TalkBack.
Turn on TalkBack.
In the confirmation dialog, tap OK.
You can also enable TalkBack when you turn on your Android device for the very first time. Again, you can check with your phone manufacturer on how to do this. On many devices you can also enable TalkBack by holding down the two volume controls.
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