Help with Channel 4
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The site can be navigated using switches for individuals with who may have limited dexterity or a mobility impairment. Switch Control lets you control your Android Phone/tablet or iOS mobile/tablet using a single switch or multiple switches, which will allow various commands to be undertaken including scanning multiple selectable items on a web page or app, with the ability to select a particular element that is clickable. For more information on switch capability please go to the following links on the Apple or Google websites: iOS Switch Control or view Switch Access for Android
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The Channel 4 app allows bluetooth switch access to Android 5.0 and later for mobility impaired users. The Android app is also developed so that content can be accessed with ease. Android Switch Access works best with the Google Chrome browser. The Channel 4 android app has been developed so that iconography/buttons are of sufficient size to select.
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If you have reduced mobility, the app and the video player are fully accessible to switch users, switch settings can be adjusted within the accessibility settings.
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You do not have to be connected to the internet to watch a downloaded programme. The main benefit of the All 4 download service is that once you have downloaded a programme you can watch it offline or overseas.
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The majority of downloadable programmes will be available to download for 30 days after broadcast.
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You must have registered with Channel 4 and be signed in to your account to download programmes.
To create an account go to www.channel4.com/register.
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Downloaded programmes are stored on your device. If the size of the attempted download is greater than the storage space available on the device you won’t be able to start downloading. You will first need to free up space on your device by removing items.
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Once you have finished downloading a programme, you have up to 30 days to complete viewing it before it expires from your device.
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In order to delete a downloaded programme you need go to the Downloaded page and then press the item. Do this by touching and holding your finger next to the episode information. The entire episode cell will be highlighted. To delete the item, simply click on the trash can icon that appears on the top right corner.
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If you pause while downloading a programme you can restart by selecting the download status button with the downward arrow on it.
You can no longer pause a download on iPhone or iPad.
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