Help with Channel 4
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Channel 4 is a free-to-view video on demand service but we do require users register their details to watch. Registration is free and gives access to all of Channel 4's latest shows and unlocks access to an extensive archive of classic programmes and downloads to watch offline. Channel 4 streaming is designed to help us deliver programmes that our viewers will like and want to watch. We aim to personalise the experience so it's unique for our users and need viewer details to do this. It helps us get to know you better and deliver more targeted advertising which is how we fund our programming.
The content is free to watch because we are a 100% advertiser-funded broadcaster. As a government-owned, not-for-profit organisation, the revenue we make from advertising doesn't go to shareholders – it goes back into making more programmes.
Knowing more about our viewers also means we can restrict age related content to the right audience and ensure children and young people are unable to access inappropriate content on the service.
Our Privacy and Cookies policies (channel4.com/privacy and channel4.com/cookies) provide all the information you need to understand how, where and why we use your data. But you are in control and can update your preferences at any time, including by opting out of targeted advertising, personalisation and data pairing. To do this, sign in to your account at channel4.com – select My 4 – Account Settings. It's up to you whether you want to receive emails from us, but even if you haven't opted in to receive emails, we may still need to send you service messages, which will contain important information about our services, such as changes to our policies.
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Channel 4's streaming service is provided completely free and gives you access to a wide catalogue of programmes. Watch our channels live, catch up on a programme you've missed, discover brand new and exclusive shows and if you prefer to watch episodes back to back we have a huge selection of Box Sets available. You'll get personalised recommendations and your own My 4 space for easy access to your favourite shows and, for watching on the go, you can download programmes within the Channel 4 mobile and tablet apps. it is also available on the following platforms: channel4.com website, Amazon Fire, Android app, Chromecast, Freeview Play, iPhone and iPad app, Now TV, PS4, Roku, Samsung TV, Windows app, XBox one and YouView
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To help us to find you shows you’ll love, we need you to sign in to Channel 4.
This simple sign-in will also ensure that all members of your household are watching shows suitable for their age.
We promise not to spam you with cute cat pics... but we will provide Channel 4 streaming just for you.
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Subtitles via Watch Live are supported on most of our programming and platforms (Amazon, Roku, iOS, Android and within a web browser) however not everything will carry subtitles either because none are available or, as in the case of some of our older content, because the subtitle format is not compatible (e.g Everybody Loves Raymond, Frasier, etc.). If subtitles are available, an 'S' button will be visible on screen.
If you are having any issues with the subtitles via Watch Live please get in touch via the contact us form on our website www.channel4.com.
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If you have entered your date of birth incorrectly and need to change it, please contact us at www.channel4.com/contact
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