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To enable JavaScript, please follow the instructions below for your specific browser:
For Firefox 3.0 on Mac- Open Firefox
- Click "Firefox" on the menu bar
- Click "Preferences..."
- Select the "Content" section
- Ensure the "Enable JavaScript" box has a tick next to it.
- Close Window
For Firefox 3.0 on PC- Open Firefox
- Click "Tools" on the menu bar
- Click "Options..."
- Select the "Content" section
- Ensure the "Enable JavaScript" box has a tick next to it.
- Select 'OK'
- Close Window
For Safari on Mac- Open Safari
- Click "Safari" on the menu bar
- Click "Preferences..."
- Select the "Security" section
- Ensure the "Enable JavaScript" box has a tick next to it.
- Close Window
For Safari on PC- Open Safari
- Click "Settings" icon (looks like a wheel) on the menu bar
- Click "Preferences..."
- Select the "Security" section
- Ensure the "Enable JavaScript" box has a tick next to it.
- Close Window
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Recent fixes have been made relating to this error. Please note:
If you use the Maxthon browser you will continue to receive DRM error 3343 as, due to its cloud-based architecture the Maxthon browser is not currently supported.
If you are using Safari on Windows and consistently receive DRM error 3343, please use an alternative browser. Windows Safari is no longer officially supported.
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You can cast videos on your Google Cast Ready receiver from the Channel 4 app on Android and iOS phones and tablets (in addition to being available on Mac, Windows laptops and Chromebooks). Make sure you are connected to the same Wi-Fi network as your Google Cast ready receiver, open the Channel 4 app and tap on the Chromecast icon to connect.
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Streaming requires an internet connection that's free of bottlenecks. However, the internet isn't a direct pipeline from the source to you. Streamed content passes through many other computers on its way to your PC via your ISP. If any one of them is carrying too much other traffic, the streamed content may be interrupted and pause. Our streamed content is 'buffered' to help prevent such problems, but sometimes delays are unavoidable. Usually the delay only lasts a few seconds, and the stream picks up where it stopped. Streaming problems are more likely to occur on a slow computer or device that has a smaller memory and processing power. Even with a fast computer or device, if you have too many applications open it could slow down your media streaming. If you notice things are sluggish, close all unnecessary applications and windows on your computer or device. The faster your network connection (modem, cable, DSL) and computer speed (in megahertz), the higher the quality of the stream.
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The minimum operating requirements for each platform are described below.
Accessing online at www.channel4.com
In order to watch you will need:- A laptop or desktop with a currently supported version of Microsoft Windows or Apple macOS.
- An internet connection
- And one of our recommended browsers:
- Google Chrome (latest version)
- Mozilla Firefox (latest version)
- Microsoft Edge (latest version)
- Safari (latest version)
You can access the mobile website and browse our catalogue of content on:
- Mobile and tablet devices with an internet connection
Please note: Internet Explorer 11 is no longer being supported. To continue watching we would strongly suggest that you update to one of the browsers above.iPhone and iPad apps:
- An internet connection
- iOS 12 and above
- content is only available with an internet connection unless you have downloaded our programmes to watch offline; you can browse and watch video using mobile data or Wi-Fi connectivity. To stream or download on mobile data, you'll need to turn off the 'Stream/Download only on Wi-Fi' toggles in your app settings
- Download our free app for iOS by visiting the iTunes app store from your deviceAndroid apps:
- An internet connection
- Android OS 5.0 and above. For security reasons, rooted devices are not support
- content is only available with an internet connection unless you have downloaded our programmes to watch offline; you can browse and watch video using mobile data or Wi-Fi connectivity. To stream or download on mobile data, you'll need to turn off the 'Stream/Download only on Wi-Fi' toggles in your app settings
- Download our free app for Android by visiting Google Play or Amazon storeChromecast:
- Use your Android or iOS device, or the Chrome browser on your computer, to cast content directly to your TV.TVs, Consoles and Set Top Boxes:
Content is available on the following devices:
- PS4, PS5, XBoxOne, YouView, Roku, Samsung Tizen (mid-2015 models and above), Amazon Fire, FreeviewPlay, Now TV, Sky, Virgin Media, Apple TVAccessing Channel 4+
Channel 4+ is available across all devices and the same minimum requirements as accessing the Channel 4 app apply. To sign up log into your account and select account settings.If you are unsure what the latest browser versions are this information can be found online search for latest browser guide. (Please be aware, Channel 4 is not responsible for the content of third party sites.)
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