Help with Channel 4
Search FAQs about our video on demand service
Find FAQ by section
Related FAQ results
-
Please CLICK HERE for information on our commitment to providing access services across our platforms and services and details of the programming we provide weekly with audio description or signing.
-
Subtitles via Watch Live are supported on most of our programming and platforms (Amazon, Roku, iOS, Android and within a web browser) however not everything will carry subtitles either because none are available or, as in the case of some of our older content, because the subtitle format is not compatible (e.g Everybody Loves Raymond, Frasier, etc.). If subtitles are available, an 'S' button will be visible on screen.
If you are having any issues with the subtitles via Watch Live please get in touch via the contact us form on our website www.channel4.com.
-
We use your email address (and your password) as proof of identify when you sign in. Also if you have chosen to receive promotional emails from Channel 4 we will send these mails to the email address you have registered with.
-
For Data Protection reasons we are not permitted to capture or store the personal details of under 16s.
-
Buffering will occur if you don't have sufficient bandwidth to stream the Watch Live service. Check your internet speed by using a speed test site like http://www.speedtest.net/ (please note we take no responsibility for third party websites)
-
No, unfortunately we don't have the rights to show all our programmes on Watch Live.
Not found the answer you were looking for?