Help with Channel 4
Search FAQs about our video on demand service
Find FAQ by section
Related FAQ results
-
Yes. Once you have downloaded a programme, you can watch it offline or overseas.
-
Yes. You'll be able to resume playback from where you left off in an episode, and this works across devices too so if you switch from your PC to your iPhone, for example, your resume point will be remembered. Similarly if you press pause, you will be able to resume when you select that episode again.
-
No, you do not need to be signed in to watch a downloaded programme.
-
You do not have to be connected to the internet to watch a downloaded programme. The main benefit of the All 4 download service is that once you have downloaded a programme you can watch it offline or overseas.
-
If you are watching a downloaded episode on your Android device and you initiate a cast session, then it will be the streamed version of the episode which will play out on the Google Cast device. Casting a downloaded episode will be subject to the streamed version having the appropriate rights for play back on Goggle Chromecast.
-
Once you have finished downloading a programme, you have up to 30 days to complete viewing it before it expires from your device.
-
At this time it is not possible to series link downloads.
-
You can download as many programmes as you like as long as you have enough storage space on your device.
-
No, you can only download an available programme whilst in the UK. If you leave the UK when you are downloading a programme, it will move into a paused state. When you return to the UK and connect to Wi-Fi, you will need to manually un-pause it, in order to re-start the download.
-
We will save the resume point when you disconnect from Google Chromecast, whilst the expanded controls are open. This means you can resume watching the episode on your local device.
Not found the answer you were looking for?