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The Microsoft Edge browser returns a DRM error when you try to watch protected content and are using certain monitors or cables, such as VGA. This is because the media extension within Edge views the connection as unsafe, meaning protected content could be decrypted. There are two ways to continue watching content on Channel 4 while using one of these connections:
- Change to another one of our supported HTML5 browsers (Chrome, Firefox, Safari)
- Or you can use a different connection, such as HDMI, to view content on another monitor.
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Channel 4 is a free-to-view video on demand service but we do require users register their details to watch. Registration is free and gives access to all of Channel 4's latest shows and unlocks access to an extensive archive of classic programmes and downloads to watch offline. Channel 4 streaming is designed to help us deliver programmes that our viewers will like and want to watch. We aim to personalise the experience so it's unique for our users and need viewer details to do this. It helps us get to know you better and deliver more targeted advertising which is how we fund our programming.
The content is free to watch because we are a 100% advertiser-funded broadcaster. As a government-owned, not-for-profit organisation, the revenue we make from advertising doesn't go to shareholders – it goes back into making more programmes.
Knowing more about our viewers also means we can restrict age related content to the right audience and ensure children and young people are unable to access inappropriate content on the service.
Our Privacy and Cookies policies (channel4.com/privacy and channel4.com/cookies) provide all the information you need to understand how, where and why we use your data. But you are in control and can update your preferences at any time, including by opting out of targeted advertising, personalisation and data pairing. To do this, sign in to your account at channel4.com – select My 4 – Account Settings. It's up to you whether you want to receive emails from us, but even if you haven't opted in to receive emails, we may still need to send you service messages, which will contain important information about our services, such as changes to our policies.
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Channel 4 uses geo-blocking software to detect where your computer is located when it connects to the internet. Occasionally you may be accessing from the UK or ROI but the software mistakenly thinks your location is outside this area, and so blocks your access. This is most likely caused by the way your Internet Service Provider sets up and manages your account. We suggest you contact your Internet Service Provider and explain the problem, which they should be able to resolve.
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To help us to find you shows you’ll love, we need you to sign in to Channel 4.
This simple sign-in will also ensure that all members of your household are watching shows suitable for their age.
We promise not to spam you with cute cat pics... but we will provide Channel 4 streaming just for you.
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