Help with Channel 4
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If you have reduced mobility, the app and the video player are fully accessible to switch users, switch settings can be adjusted within the accessibility settings.
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For users who have visual impairments, VoiceOver will read content on the screen and also provide a highly visible focus indicator which may be useful if you have limited vision. There are also features to adjust the colour and contrast of the screen and high contrast keyboards available. Presently the screen size of the app cannot be zoomed with standard gestures although there is a magnifier window within the accessibility settings that works with the app and text size can also be increased.
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It is not currently possible to view a video in the browser using the main channel4.com site, as currently, this will force a user to view a programme using the Channel 4 native app player. However, it is possible to use the site to find out about other ways of watching a programme of your choice.
- Double tap on an item in the menu to select an item such as 'My 4' or 'Channel 4 homepage'.
- Swipe left or right to locate a programme of your choice.
- Use the double tap gesture to enter the programme page.
- Swipe left or right to select an episode.
- Double tap on your chosen episode.
- Choose the link 'How to watch'. This page provides information on how to download the channel4.com app.
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The site can be navigated using switches for individuals with who may have limited dexterity or a mobility impairment. Switch Control lets you control your Android Phone/tablet or iOS mobile/tablet using a single switch or multiple switches, which will allow various commands to be undertaken including scanning multiple selectable items on a web page or app, with the ability to select a particular element that is clickable. For more information on switch capability please go to the following links on the Apple or Google websites: iOS Switch Control or view Switch Access for Android
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Switch Control lets you control your iOS device using a single switch or multiple switches linked to your device. This accessibility feature allows people with motor difficulties to operate their iOS device with the aid of a 'switch' device connected via Bluetooth to the iPhone/iPad. The iOS app has also been developed so that iconography/buttons are of sufficient size to select.
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Programmes have content that is short and simple to understand. Content on the website and native iOS/Android apps have information that is broken up into smaller bitesize pieces to ensure that users can digest the information more easily. Wherever possible, content has been presented in a list format, rather than in overly long paragraphs of information; this style of presentation is often easier for users to absorb.
The Channel4.com website has meaningful headings and subheadings that introduces content correctly, which minimises the likelihood of users becoming confused. To achieve this, the headings are relevant to the content they introduce, acronyms and abbreviations have been expanded in their first instance of use on a page, and spacing between paragraphs have been carefully considered in order to aid in readability of the page.
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VoiceOver is a free screen reading software package which is built-in to iOS devices including IPad, IPhone, IPod touch and apple TV. It is designed to assist people with little or no sight to navigate the content of the screen. Setting up VoiceOver on an IOS device
Take the following steps to activate VoiceOver on your apple device;
- Go to settings;
- Choose general settings;
- Then choose Accessibility settings; Select VoiceOver and tap the screen to Switch VoiceOver on. Note: it is possible to activate VoiceOver by using Siri by pressing the home button and giving the instruction 'Switch VoiceOver on'.
When VoiceOver has been switched on, it is possible to make changes to the speed of VoiceOver. This can be done by taking the following steps;
- Choose rate
- Swipe up towards the speaker or downwards towards the home screen to change the rate of VoiceOver. You will hear the information in the form of percentages for example, 60 per cent.
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