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Programmes have content that is short and simple to understand. Content on the website and native iOS/Android apps have information that is broken up into smaller bitesize pieces to ensure that users can digest the information more easily. Wherever possible, content has been presented in a list format, rather than in overly long paragraphs of information; this style of presentation is often easier for users to absorb.
The Channel4.com website has meaningful headings and subheadings that introduces content correctly, which minimises the likelihood of users becoming confused. To achieve this, the headings are relevant to the content they introduce, acronyms and abbreviations have been expanded in their first instance of use on a page, and spacing between paragraphs have been carefully considered in order to aid in readability of the page.
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Subtitles via Watch Live are supported on most of our programming and platforms (Amazon, Roku, iOS, Android and within a web browser) however not everything will carry subtitles either because none are available or, as in the case of some of our older content, because the subtitle format is not compatible (e.g Everybody Loves Raymond, Frasier, etc.). If subtitles are available, an 'S' button will be visible on screen.
If you are having any issues with the subtitles via Watch Live please get in touch via the contact us form on our website www.channel4.com.
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If you're seeing this message it could be that your IP address is either not registered as UK-based or is blacklisted. If you log into this website (https://www.whatismyip.com/blacklist-check/) from your home address it can quickly check any issues that might be associated with the IP. If it tells you that your IP address is blacklisted - get in contact with your Internet service provider who should be able to assist. If not, then please drop us a line to Viewer Enquiries and we can look into this for you. www.channel4.com/contact
(Please note we are not responsible for the content of third party sites)
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iOS devices have a number of built in accessibility features within the settings menu. To access these settings, go to settings, general and select accessibility.
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