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We use your email address (and your password) as proof of identify when you sign in. Also if you have chosen to receive promotional emails from Channel 4 we will send these mails to the email address you have registered with.
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For Data Protection reasons we are not permitted to capture or store the personal details of under 16s.
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You do not have to be connected to the internet to watch a downloaded programme. The main benefit of the All 4 download service is that once you have downloaded a programme you can watch it offline or overseas.
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The majority of downloadable programmes will be available to download for 30 days after broadcast.
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Channel 4 is a not-for-profit organisation, and our download service is funded with money made from advertising. Your address information could help us deliver ads that you find more relevant.
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You must have registered with Channel 4 and be signed in to your account to download programmes.
To create an account go to www.channel4.com/register.
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Downloaded programmes are stored on your device. If the size of the attempted download is greater than the storage space available on the device you won’t be able to start downloading. You will first need to free up space on your device by removing items.
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Once you have finished downloading a programme, you have up to 30 days to complete viewing it before it expires from your device.
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In order to delete a downloaded programme you need go to the Downloaded page and then press the item. Do this by touching and holding your finger next to the episode information. The entire episode cell will be highlighted. To delete the item, simply click on the trash can icon that appears on the top right corner.
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Delete by swiping left on the download in the downloads section. Alternatively, if you select the edit button then you can select multiple downloads and then press 'delete' to delete them all at once.
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