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For users with visual impairments, Talkback will read content on the screen and also provide a highly visible focus indicator which may be useful if you have limited vision. There are also features to adjust the colour and contrast of the screen and high contrast keyboards available. Presently the screen size of the app cannot be zoomed with standard gestures although there is a magnifier window within the accessibility settings that works with the app and text size can also be increased.
Audio description is not currently available on the mobile app.
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There are specific accessibility features built into YouView platform which may be helpful for many users with visual impairments. However, not all YouView Accessibility settings currently work within the app. The app does have a high contrast style, which is supported and has highly visible focus highlighting when navigating the content. These features are very well supported for users when viewing programmes on the Channel 4 big screen app on a TV. Unfortunately, the 'Zoom' function on YouView does not currently work once the app has been selected. Some televisions may enable users to increase the size of the screen. So please check your manufacturer's instructions for details.
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It is not currently possible to view a video in the browser using the main channel4.com site, as currently, this will force a user to view a programme using the Channel 4 native app player. However, it is possible to use the site to find out about other ways of watching a programme of your choice.
- Double tap on an item in the menu to select an item such as 'My 4' or 'Channel 4 homepage'.
- Swipe left or right to locate a programme of your choice.
- Use the double tap gesture to enter the programme page.
- Swipe left or right to select an episode.
- Double tap on your chosen episode.
- Choose the link 'How to watch'. This page provides information on how to download the channel4.com app.
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Subtitles via Watch Live are supported on most of our programming and platforms (Amazon, Roku, iOS, Android and within a web browser) however not everything will carry subtitles either because none are available or, as in the case of some of our older content, because the subtitle format is not compatible (e.g Everybody Loves Raymond, Frasier, etc.). If subtitles are available, an 'S' button will be visible on screen.
If you are having any issues with the subtitles via Watch Live please get in touch via the contact us form on our website www.channel4.com.
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Android devices have a number of built in accessibility features within the settings menu. To access these settings, go to the settings area and select accessibility.
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