Help and information about Channel 4 websites
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For information about All 4, please visit our All 4 FAQs
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Unfortunately the 4 Music player will no longer be available online as of 16 November 2023, but you'll still be able to view the channels here:
- 4Music – Sky 354, Virgin 286
- The Box – Sky 355, Virgin 285
- Kiss – Sky 356, Virgin 288
- Magic – Sky 357, Virgin 289
- Kerrang – Sky 358 , Virgin 290
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You may receive a “You must enable DRM in your browser to play video on channel.4com” error message when trying to stream our live channels if you have DRM disabled. This prevents you from watching protected content. Please follow these steps to fix this issue.
Desktop Chrome browser
1. Go to chrome://settings/content
2. Scroll down to the bottom of the page and click on Protected Content
3. Click the toggle button so it says "Allow sites to play protected content (recommended)"Desktop Firefox browser
1. Go to about: preferences
2. Scroll down to the "digital Right Management (DRM) Content" section
3. Tick the "Play DRM-controlled content" box -
We try to ensure our featured charities and organisations are non-profit, registered, national and have good availability; giving our viewers the best support opportunities possible. If you wish to be considered please use the ‘Contact Us’ tab on this page or via this link marking you message for the information of the Help and Support Adviser.
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Yes you can, but remember to sign out at the end of your visit to keep your settings and preferences private. You can see if someone, other than yourself, is currently signed in on the computer you are using by checking the signed in status at the top of the page. If the username displayed is not you, simply sign out and sign back into the site.
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The registration page may not load or work correctly if your browser does not accept cookies or your browser is in ‘Private’ or ‘Incognito’ browsing mode.
For more information on cookies and how to manage them read our cookies policy. http://www.channel4.com/4viewers/cookies
The following links provide more information on disabling ‘Private’ or ‘Incognito’ browsing mode for popular browsers
• Safari on iPhone, iPad or iPod Touch - https://support.apple.com/en-us/HT203036
• Safari on Mac OS - https://help.apple.com/safari/mac/9.0/#/ibrw1069
• Chrome on all devices - https://support.google.com/chrome/answer/95464
• Firefox for Windows, Mac and Linux - https://support.mozilla.org/en-US/kb/private-browsing-use-firefox-without-history
• Firefox for Android devices - https://support.mozilla.org/en-US/kb/private-browsing-firefox-android
• Firefox for iPhone, iPad or iPod Touch - https://support.mozilla.org/en-US/kb/private-browsing-firefox-ios
• Microsoft Edge - https://support.microsoft.com/en-us/help/4026200/windows-browse-inprivate-in-microsoft-edge -
Channel 4 takes its commitment to online accessibility very seriously. Our policy is to ensure this website meets recognised international standards for accessibility to ensure it is accessible to all. We are fully committed to ensuring this website meets the Web Content Accessibility Guidelines (WCAG 2.1) to AA standard to ensure people with disabilities are not excluded from accessing information and services. To this end, we work closely with the Digital Accessibility Centre (opens in a new window) to ensure the accessibility of all Channel 4 websites, including detailed testing by disabled people using a range of assistive devices such as screen readers. Whilst Channel 4 strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.
Access Services: We are committed to providing subtitles on as much of our streamed programming as possible. We are also looking into the providing more programmes with audio description on streamed content in the future.
Accessibility challenges: As an innovative company working in broadcasting we are always looking at new ways to enhance and develop our websites. As part of this we will ensure we think about the accessibility of any new technology we use. There may be some instances where we display video players, advertisements and third party applications that are out of our control and therefore Channel 4 cannot guarantee accessibility of these. Where possible we work with our partners to rectify these issues with the aim of enhancing the experience of all our users.
Feedback: If you would like to comment about the accessibility of this site please use the Contact Us Form
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4Talent is the gateway to all Channel 4's, talent initiatives helping creative people across TV, comedy, film, documentary, new media and radio find their way through the industry mire, develop their careers and realise their potential in multi-platform media. Online, 4Talent showcases both emerging talent and established professionals via text, video and audio features that provide details of the varied - and often unconventional - routes into the industry, alongside inspiration, guidance and opportunities for aspiring creatives to get their foot onto or advance up their personal career ladder.
Full details of all Channel 4's talent development schemes are also available on the site. On the ground, 4Talent boasts a dedicated team of editors and producers based in London, Birmingham, Scotland and Northern Ireland, offering opportunities for emerging talent around the country to take part in workshops, masterclasses, seminars and showcasing events that are free to attend and fully inclusive. -
Channel 4 requires all users to provide their real date of birth as some content may not be suitable for children or young people. The Channel 4 registration service is only available to over 16s.
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After you have requested a password reset we will email you a link to a page where you can reset your password.
Please ensure that you open this link in a browser which accepts cookies and is not in ‘Private’ or ‘Incognito’ browsing mode.
If your browser has cookies disable or is in ‘Private’ or ‘Incognito’ mode the page will not load.
Cookies are required on this page to identify the correct account and to ensure only the person with the password reset email link can make this change.
For more information on cookies and how to manage them read our cookies policy. http://www.channel4.com/4viewers/cookies
The following links provide more information on disabling ‘Private’ or ‘Incognito’ browsing mode for popular browsers
• Safari on iPhone, iPad or iPod Touch - https://support.apple.com/en-us/HT203036
• Safari on Mac OS - https://help.apple.com/safari/mac/9.0/#/ibrw1069
• Chrome on all devices - https://support.google.com/chrome/answer/95464
• Firefox for Windows, Mac and Linux - https://support.mozilla.org/en-US/kb/private-browsing-use-firefox-without-history
• Firefox for Android devices - https://support.mozilla.org/en-US/kb/private-browsing-firefox-android
• Firefox for iPhone, iPad or iPod Touch - https://support.mozilla.org/en-US/kb/private-browsing-firefox-ios
• Microsoft Edge - https://support.microsoft.com/en-us/help/4026200/windows-browse-inprivate-in-microsoft-edge -
To take full advantage of some of the Channel4.com features you must be a registered user.
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