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For full details around the terms and conditions for using the new Box TV media player, which is available to view channels via simulcast on these sites, please CLICK HERE
www.4music.com, www.magic.co.uk, www.kissfmuk.co.uk, www.heatworld.com, www.kerrangradio.co.uk, www.kerrang.com -
We have added an automatic timeout to our Watch Live service to ensure that streaming stops if nobody is watching. This helps us to conserve resources. Streaming will resume if you respond to the prompt.
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Yes, you must have a valid TV licence to watch programmes on the Watch Live service.
To buy a TV licence or to obtain further information about licensing requirements, call TV Licensing on 0300 790 6071 or visit http://www.tvlicensing.co.uk/.
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For legal reasons, the Watch Live service is only available to residents of the United Kingdom.
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Yes, you will need to be registered to use the Watch Live service. You can register on our website www.channel4.com
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If you make a complaint about one of our programmes and you are not satisfied with our response you may wish to pursue the matter further with Ofcom our statutory regulator using the link below
http://consumers.ofcom.org.uk/complain/tv-and-radio-complaints/
If your complaint is about Channel 4 online content you may wish to pursue the matter further with the Independent Online Complaints Reviewer. For more information read the documents here. -
If you have a complaint about the content of one of our programmes or content on one of our online sites you can use the contact us webform, call us on 0345 076 0191 or write via Channel 4 Enquiries, PO Box 1058, Belfast, BT1 9DU. Alternatively if your complaint is about one of our programmes you may want to complain directly Ofcom our statutory regulator using the link below
http://consumers.ofcom.org.uk/complain/tv-and-radio-complaints/ -
If you wish to seek a review of a decision made by Chanel 4 in relation to your complaint about online content please read the Online Reviewer Procedural Rules which sets out the basis for seeking a review. It explains what information you need to provide, the time limits for making a request and how the review process works.
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The reviewer can only review complaints where you are directly affected either because you believe you have been treated unfairly and/or your privacy has been infringed – see Online Reviewer Procedural Rules and Online Complaints Code
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Go to www.boxplus.com in any browser.
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