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Series 4 Episode 3

How do councils cope with a lack of properties and a surplus of people in need of homes with affordable rent?

This episode meets people who've come to the UK from abroad and have no option but to turn to the council for housing. But getting a council house isn't easy, even if you're facing homelessness.

Escalating house prices and a burgeoning rental market in the London Borough of Hounslow have left over 3000 households on the council's housing waiting list