Mary Portas Secret Shopper

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      Series 1 Episode 1

      Mary's mission is to transform fast fashion chain Pilot's worst performing store into a haven for shoppers, and to then challenge MD Chris George to roll her ideas out across the rest of his empire

      Strong languageThis episode is subtitled47 mins
    • Series 1 Episode 2

      Mary Portas goes undercover in the world of sofa superstores, revealing an industry that puts commission, not shoppers, first.

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      Series 1 Episode 3

      Mary's secret cameras reveal the infuriating world of mobile phone stores to be one of the least user-friendly retail environments on the high street

      This episode is subtitled45 mins
    • Series 1 Episode 4

      Mary plans to start a revolution in the world of estate agents. Buying a house is the most important purchase of our lives, but Mary thinks estate agents have been letting us down.