Mary Portas Secret Shopper


  • Mary Portas Interview

    Retail guru Mary Portas talks to us about Secret Shopper

  • How to Return Clothes

    No one knows more about your shopping rights than Mary, and shares her tips on the best way to get your money back

  • How to Complain Effectively

    As a nation we're not very good at complaining, but if we really want to start getting the service we deserve then this has to change