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Series 2 Episode 3

How do councils cope with a lack of properties and a surplus of people in need of homes with affordable rent?

With 20,000 households on Tower Hamlets' waiting list, and just 48 properties becoming available each week, this episode meets some of the households at the sharp end of the housing crisis

The second series explores the impact welfare reforms are having on people in need of suitable affordable accommodation, and on the council workers who are trying to help them.