999: What's Your Emergency?

  • Series 13 Episode 1

    In South Yorkshire, a mother asks police to take her 15-year-old into custody as officers confront several painful cases of the fast-growing crime of child-on-parent abuse

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    Series 13 Episode 3

    This episode reveals the realities of policing home drinking and house parties. A family gathering spills into the street and gets out of control. An ambulance crew are in danger at a party.

    This episode is subtitled47 mins
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    Series 13 Episode 2

    A look at the challenges South Yorkshire Police face with time-wasting 999 calls and also with helping vulnerable people, including a confused lady who can't find her way home

    This episode is audio describedThis episode is subtitled47 mins
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    Series 13 Episode 1

    South Yorkshire Police reveal what happens when people seek revenge by street justice, from a supermarket brawl to taking a hammer on the rampage, and a hit-and-run as payback

    This episode is audio describedStrong language throughout and scenes of violenceThis episode is subtitled47 mins
  • Series 12 Episode 4

    Early 2020, the start of Covid-19, and South Yorkshire Police face a surge in anxious calls and crimes, from folk fighting over loo rolls to domestic violence and substance abuse

  • Series 12 Episode 3

    Police are called to the scene of a vicious attack by teenagers. A man is assaulted driving in the early hours. And at a break-in, two officers find themselves outnumbered by youths.

  • Series 12 Episode 2

    Officers attend a suspected sexual assault outside a nightclub. There's a case of indecent exposure in public; and a man's arrested on suspicion of domestic rape.

  • Series 12 Episode 1

    On the front line with South Yorkshire Police as Covid begins. In this 'age of fear', officers assist two victims of domestic abuse and an elderly man who's home alone and under siege.

  • Series 11 Episode 3

    With police resources stretched to breaking point in Northamptonshire, this episode looks at the increasingly violent behaviour of teenage boys, from acid attacks to stabbings

  • Series 11 Episode 2

    Northamptonshire police officers have their hands full tackling a prolific shoplifter, a burglar making a rooftop protest, a telephone scam, and what looks like a cyber break-in.

  • Series 11 Episode 1

    In Northamptonshire, police are called out after a vicious attack on students. Two constables need back-up when they're attacked with a pool cue by a man who refuses to leave a pub.

  • Series 10 Episode 4

    In the last five years Wiltshire has experienced a 63% increase in offences committed by women. This episode follows the police as they deal with this female crime wave.

  • Series 10 Episode 3

    With a surge in the number of calls to Northampton police reporting verbal abuse on race, religion, sex or sexuality, has our divisive politics given hate speech a boost?

  • Series 10 Episode 2

    With more and more boys growing up with negative or absent father figures, Northamptonshire police see young men stuck in cycles of violence, or coerced into organised crime

  • Series 10 Episode 1

    This episode meets police officers dealing with a huge range of traffic issues - from the routine to the surreal - alongside a spike in crime and to a background of funding cuts

  • Series 9 Episode 4

    This episode focuses on knife crime, which has increased by almost 70% in Northamptonshire in five years

  • Series 9 Episode 3

    With a police officer assaulted every 20 minutes in England and Wales, this episode focuses on the growing lack of respect officers face on the streets

  • Series 9 Episode 2

    With 76% of police work now having nothing to do with catching criminals, and police numbers lower than they've been for decades, this episode focuses on the increased demands on front line officers

  • Series 9 Episode 1

    The series returns to follow the overstretched Northamptonshire police force. This episode covers relationships, and the part that austerity plays in incidents of domestic violence.

  • 999: What's Your Emergency?

    Wiltshire Police launch a murder investigation when two people are stabbed by a stranger. But all may not be as it seems, in a case that raises difficult questions about why people carry knives.

  • Series 8 Episode 3

    This episode explores how a small number of families are responsible for a staggering amount of crime

  • Series 8 Episode 2

    The police are called to assist a mother whose autistic son is attacking her. A man with Asperger's is brought in on suspicion of making hoax calls.

  • Series 8 Episode 1

    Unarmed police officers are called to a Sunday league football match where a disgruntled player is brandishing an axe. Elsewhere, an officer is injured in a pub brawl.

  • Series 7 Episode 4

    This episode explores the link between poverty and rising crime. A 14-year-old girl reports a break-in at her home. A shoplifter admits he's been driven to extreme measures to survive.

  • Series 7 Episode 3

    This episode focuses on the people who answer our cries for help, as well as the people who make these calls, and vastly differing interpretations of what constitutes an emergency

  • Series 7 Episode 2

    Ambulance teams race to help a schoolgirl whose life is threatened by anaphylactic shock. They also help a woman who's been badly cut in a pub fight, and respond to less urgent calls.

  • Series 7 Episode 1

    This episode joins the emergency services as they respond to accidents from car crashes to sports injuries and a man who's chopped through his foot with an axe while cutting firewood

  • Series 6 Episode 4

    This episode explores the rising use of increasingly strong cannabis, related crime and violence, and the impact of suspected cannabis psychosis

  • Series 6 Episode 3

    This episode explores the impact of loneliness, as the emergency services deal with everyone from elderly people who need someone to talk to, to teenagers struggling with the pressures of social media

  • Series 6 Episode 2

    This episode explores the impact of mother-son relationships that break down

  • Series 6 Episode 1

    This episode joins Wiltshire's police officers as they deal with young men driving dangerously and tackle the resurgence of joyriding - with some drivers as young as 14

  • Series 5 Episode 7

    In Wiltshire more and more young people are challenging the police's authority. With over 88,000 under-18s arrested in the UK in 2016, are young people being given too many chances or not enough?

  • Series 5 Episode 6

    From zero-hours contracts to long working hours, this episode explores how the emergency services deal with issues arising from rising levels of stress and anxiety in the workplace

  • Series 5 Episode 4

    With mental health support services across the UK being cut, this episode meets police call handlers and paramedics who find themselves trying to help people who have severe mental health needs

  • Series 5 Episode 3

    The number of people sleeping rough in the UK has doubled in six years. This episode explores the impact of homelessness on Wiltshire Police.

  • Series 5 Episode 2

    This episode examines military crime in Wiltshire, which is home to 15,000 MOD personnel. Squaddies and civilians often fight, and at least one serviceman or woman takes their own life each month.

  • Series 5 Episode 1

    Wiltshire Police receive three times as many reports of voyeurism and male exposure as any other force in the UK. This episode meets Wiltshire's police officers to examine sexual crime.

  • Series 4 Episode 6

    This episode explores how parents decide on how much freedom to give young children. Includes a mum who discovers her eight-year-old has been playing in woods used by drug users.

  • Series 4 Episode 5

    This episode explores a troubling rise in domestic burglaries, from people caught stealing food to thieves targeting wealthy individuals. And a woman dials 999 when she hears someone in her house.

  • Series 4 Episode 4

    This episode examines what happens when members of the public take the law into their own hands, and the dramatic consequences the emergency services have to deal with

  • Series 4 Episode 3

    Following criminalisation of once legal highs, crack and heroin are on the up and users and dealers are getting younger as organised gangs flood small local communities with drugs

  • Series 4 Episode 2

    Over the last decade, incidents of violence perpetrated by young men have risen by 22%. This episode meets the police officers and paramedics in Wiltshire dealing with the consequences.

  • Series 4 Episode 1

    This episode examines the rise in racially-aggravated hate crimes in Wiltshire, including race hate through social media, and a nine-year-old girl facing racist language for the first time

  • Series 3 Episode 14

    This episode meets Cheshire's police custody staff, who deal with everyone from people accused of terrible crimes to others who see the cells as a welcome break from other challenges

  • Series 3 Episode 13

    This episode explores the challenges that the emergency services face when people's lives hang in the balance. In Warrington paramedics arrive at the home of a man having a suspected cardiac arrest.

  • Series 3 Episode 12

    This episode explores the emergency services' role when matters of the heart clash with matters of the law, from domestic assaults to abusive graffiti

  • Series 3 Episode 11

    This episode explores the challenges and dangers our emergency services face on our roads, from drivers under the influence of drink, drugs and sometimes old age

  • Series 3 Episode 10

    This episode explores the rise in violent crime across the UK and the increase in attacks on our police forces. Cheshire PC Claire Heatley is assaulted by a suspect.

  • Series 3 Episode 9

    This episode explores the challenges the emergency services face with teenagers, from online bullying and children attacking their parents, to teenagers who have to care for ill parents

  • Series 3 Episode 8

    This episode explores alcohol-related incidents, from a professional footballer driving erratically the morning after a night out, to men and women getting naked and/or aggressive

  • Series 3 Episode 7

    Cases in this episode include an elderly woman who's had her life savings stolen, a repeat offender suspected of assault, and the disappearance of 13 ducks

  • Series 3 Episode 6

    Focussing on issues around immigration in Cheshire, this episode features a heated arrest at a supermarket, and the rise in racially aggravated incidents at weekends

  • Series 3 Episode 5

    This episode explores the lives of people who the police and paramedics regularly meet, from persistent shoplifters who no longer see prison as a deterrent, to people who struggle with alcoholism

  • Series 3 Episode 4

    This episode explores the police and ambulance staff's increasing role dealing with issues arising from mental health problems, including evaluating whether people who are behaving unusually are OK

  • Series 3 Episode 3

    This episode meets the police officers dealing with growing numbers of problems between neighbours, from noise, feuds and burnt-out cars to reports of a man acting suspiciously and scaring children

  • Series 3 Episode 2

    This episode follows police and paramedics dealing with the effects of legal highs, from a regular user coughing up blood in a bus stop to a grandad who's reacted badly to legal highs he bought online

  • Series 3 Episode 1

    This episode visits the control centre. Cheshire's ambulance service gets 50% more calls than 10 years ago. Some are life-threatening, some heart-warming. Others are less urgent, like sore eyelashes.

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    Series 2 Episode 6

    This episode focusses on babies - from births to over-protective parents and from very poorly children to those facing neglect and abuse

    This episode is audio describedStrong language and scenes some viewers may find distressingThis episode is subtitled47 mins
  • Series 2 Episode 5

    This episode focuses on the older generation, who now account for two thirds of ambulance calls. With 11 million people in Britain over the age of 65, the NHS is feeling a greater strain than ever.

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    Series 2 Episode 4

    This episode focuses on call-outs to patients fighting for life, and the medical, ethical and emotional challenges their care creates, for the paramedics, friends and family who may be left behind

    Strong language and scenes that may be upsettingThis episode is subtitled47 mins
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    Series 2 Episode 3

    This episode follows paramedics as they do their best to help patients with mental health problems

    This episode is audio describedSstrong language and images of self harm which some viewers may find disturbingThis episode is subtitled47 mins
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    Series 2 Episode 2

    The series that reveals modern Britain through the eyes of our ambulance staff explores the effects of alcohol, from middle-class professionals to young drinkers and long-term alcoholics

    Strong language/disturbing scenes of self harmThis episode is subtitled47 mins
  • Series 2 Episode 1

    The first film explores the struggles of becoming an adult in Britain, including a man in Southend who's been stabbed and an 18-year-old who got very drunk on his first night out in London

  • Series 1 Episode 10

    With more and more social problems falling to them, emergency workers frequently question how much of their work is made up of actual emergencies

  • Series 1 Episode 9

    This episode follows how the emergency services of Britain's most popular seaside resort, Blackpool, deal with incidents involving people from outside the town

  • Series 1 Episode 8

    This episode focuses on life savers and time wasters, featuring calls to the emergency services about a range of non-emergencies, from culinary injuries to broken light bulbs, both bizarre and diverse

  • Series 1 Episode 7

    This programme looks at problems associated with excessive drinking, including anti-social behaviour and the fallout from alcohol dependency

  • Series 1 Episode 6

    This programme focuses on how women in our society are changing. Female emergency service workers reveal their motivations for doing the work that they do and the challenges they face.

  • Series 1 Episode 5

    The police are called out to a Halloween party that's turned into a street fight, and when a body is found outside a block of flats all three emergency services are called

  • Series 1 Episode 4

    There is one night when everyone's up for a party: payday. For the call operators at Blackpool's emergency control centres hearing about our payday excesses is a weekly occurrence.

  • Series 1 Episode 3

    This programme focuses on relationships. When things go wrong, more of us than ever are dialling 999, asking the emergency services to pick up the pieces and protect us from those we used to trust.

  • Series 1 Episode 2

    This episode focuses on kids, who are taking up more and more of the emergency services' time, whether it's prank calls, bad behaviour or poor parenting

  • Series 1 Episode 1

    Blackpool's emergency services are tackling the fallout from the dizzying array of 'party drugs' that are on the rise in towns across the UK