Producers Handbook

What is Phone-paid Services Authority?

The Phone-paid Services Authority regulates premium rate services in the UK. This includes Premium rate telephone numbers and mobile text short code numbers that can be used to enter text or online competitions, to vote in live programmes, give to charity via a mobile, or download mobile games.

The Phone-paid Services Authority regulates through the enforcement of rules contained within the Code of Practice. The Phone-paid Services Authority investigates complaints about premium rate services and where rules are found to have been broken it can fine the company responsible and bar access to its services. In addition, it is a provision of the Ofcom Broadcasting Code that broadcasters and their producers comply with the Phone-paid Services Authority Code.

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