Hatred, extremism and fakery. It poisons debate and tampers with democracy. And it’s not where we thought social media would end up when it started a few years ago. But according to the man Google appointed to make the internet a better place : “The Trolls are winning”.
Jared Cohen runs Jigsaw which seeks machine or computer led solutions to some of the deepest and darkest problems online. A little earlier I spoke to him from a noisy auditorium at the Web Summit in Lisbon. I began by asking whether it’s possible to predict what happens next in the digital world.