Inside Boots’ 24-hour shoplifting CCTV hub catching thieves in the act

High street stores are this week expected to report a rise in shoplifting and abuse against their staff.

Thefts related to drug abuse, as well as by people struggling to make ends meet, costs retailers over 600-million pounds in revenue annually.

And this programme understands that figures released by the British Retail Consortium later this week will show cases of violence and abuse against staff have doubled since 2019.

We’ve been granted rare and exclusive access to a CCTV monitoring centre at the retailer Boots’ headquarters in Nottingham.