4 Corporate

Accessibility

Channel 4 wants everyone to be able to enjoy our programmes, use our websites & mobile apps, and feel included when visiting our premises.

That’s why we’re committed to accessibility and want to go the extra mile to make disabled people or anyone with access needs feel welcome at Channel 4.

Access Services

Channel 4 is committed to providing a range of access services across  the portfolio with a commitment to exceed our yearly linear Ofcom quotas.

100% of programme content is subtitled and we publish weekly listings for programmes that are Audio Described and Signed so you can find out in advance which ones will meet your needs.

Channel 4 is committed to accessibility including on All 4 and making our content accessible to the widest possible audience, regardless of disability, capability or technology. To this end, and as a matter of priority, Channel 4 is working with the Digital Accessibility Centre to ensure that all4.com meets accessibility guidelines, with updates planned throughout 2017.

 

Websites and mobile apps

Our goal is to ensure that all of our websites and mobile apps are compliant with WCAG 2.0 Level AA (or equivalent guidelines) and play nicely with assistive technology such as screen readers and screen magnifiers.

However, it’s not just about technical accessibility, it’s about usability too. We therefore work closely with the Digital Accessibility Centre on the design and testing of our digital products, and since DAC’s consultants have a range of disabilities we’re making sure that we’re not second guessing disabled people’s needs and views.

In some cases we can’t make digital products as accessible as we want because they’re provided by 3rd parties and outside our control. When this happens we’ll be honest and tell you in an accessibility statement so you’re aware and not taken by surprise. We’ll also do what we can to provide workarounds to reduce the impact.

Workplace and Premises

The Channel 4 headquarters building was designed with accessibility considerations in mind, and people with various disabilities were consulted and involved at the time of testing the design and layout of the building.

Wheelchair accessible ramps allow access to the entrance, reception, and restaurant, and security controlled gates in reception provide access to the lifts to all floors.  Automatic doors are situated throughout, and induction loop facilities are available in meeting rooms and the cinema. Accessible toilets are available on all floors.

The accessibility of our premises is regularly audited and reviewed, and we will make any necessary and reasonable adjustments to the building or interior as required for disabled staff and visitors.

Alternative Formats

Our publications are available in alternative formats, such as Braille and large print, on request. 

If you require any of our publications in an alternative format please email disability@Channel4.co.uk and tell us how we can help you.

Feedback or questions

We welcome feedback that helps us improve our accessibility. If you have comments or questions regarding accessibility please email disability@Channel4.co.uk and we’ll do our best to help.