Help and information about Channel 4 websites
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For information about All 4, please visit our All 4 FAQs
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You may receive a “You must enable DRM in your browser to play video on channel.4com” error message when trying to stream our live channels if you have DRM disabled. This prevents you from watching protected content. Please follow these steps to fix this issue.
Desktop Chrome browser
1. Go to chrome://settings/content
2. Scroll down to the bottom of the page and click on Protected Content
3. Click the toggle button so it says "Allow sites to play protected content (recommended)"Desktop Firefox browser
1. Go to about: preferences
2. Scroll down to the "digital Right Management (DRM) Content" section
3. Tick the "Play DRM-controlled content" box -
We try to ensure our featured charities and organisations are non-profit, registered, national and have good availability; giving our viewers the best support opportunities possible. If you wish to be considered please use the ‘Contact Us’ tab on this page or via this link marking you message for the information of the Help and Support Adviser.
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No, but for some activities, like watching programmes on All 4, you will need to log in.
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On the All4.com website
Go to the All4.com website, and click the 'Sign into My 4' link at the top of the page. Then click on the 'Forgotten Your Password?' link. Enter your email address and select the Reset Password button. We will email you a link to reset your password. Please remember to check your Junk / Spam folders.
On the iPhone and iPad appGo to My 4 and select to sign in. Then select the Forgotten your password option. We will email you a link to reset your password. Please remember to check your Junk / Spam folders
On the Android app
Tap the Sign in button via the menu. Then select 'Forgotten Password?' Enter your email address and Send. We will email you a link to reset your password. Please remember to check your Junk / Spam folders.
On Smart TVs, Games Consoles and Set Top Boxes
To reset your password, go to www.channel4.com/password and enter your email address. We will email you a link to reset your password. Please remember to check your Junk / Spam folders.
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To take full advantage of some of the Channel4.com features you must be a registered user.
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Log in to the site and select the 'Manage Account' link at the top of the page. Select the 'Edit Details' link from the Personal Details section. From here you can change your title, first and surname and your display name. Finally, once you have made all your changes, select the Save button.
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Clicking on the 'sign out' link at the top of the page will immediately sign you out of channel4.com.
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There are two ways to unsubscribe:
1. By following the instructions at the bottom of the emails you are receiving. This allows you to unsubscribe directly from the email itself.
2. By signing in to your Account page on Channel4.com. To do this sign in on Channel4.com, then click on your user name in the link at the top of the page to access your Account page. On this page you will see all the emails that you are currently subscribed to. Click on the Edit Details button on your Account page. This makes the page editable. Uncheck any email subscriptions you no longer wish to receive. Click on the Save my changes button to confirm.
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To delete your Channel 4 account and remove all your details from our database, sign in on the site first then click on My4 - Account Settings - Close My Account.
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The main destination to watch full-length programmes on channel4.com is via All 4. A list of all the shows that have full length All 4 video can be found by clicking HERE You can also find lots of other video on channel4.com, Channel 4 News, and E4.com.
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