Help and information about Channel 4 websites
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For information about All 4, please visit our All 4 FAQs
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You may receive a “You must enable DRM in your browser to play video on channel.4com” error message when trying to stream our live channels if you have DRM disabled. This prevents you from watching protected content. Please follow these steps to fix this issue.
Desktop Chrome browser
1. Go to chrome://settings/content
2. Scroll down to the bottom of the page and click on Protected Content
3. Click the toggle button so it says "Allow sites to play protected content (recommended)"Desktop Firefox browser
1. Go to about: preferences
2. Scroll down to the "digital Right Management (DRM) Content" section
3. Tick the "Play DRM-controlled content" box -
We try to ensure our featured charities and organisations are non-profit, registered, national and have good availability; giving our viewers the best support opportunities possible. If you wish to be considered please use the ‘Contact Us’ tab on this page or via this link marking you message for the information of the Help and Support Adviser.
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No, but for some activities, like watching programmes on All 4, you will need to log in.
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On the All4.com website
Go to the All4.com website, and click the 'Sign into My 4' link at the top of the page. Then click on the 'Forgotten Your Password?' link. Enter your email address and select the Reset Password button. We will email you a link to reset your password. Please remember to check your Junk / Spam folders.
On the iPhone and iPad appGo to My 4 and select to sign in. Then select the Forgotten your password option. We will email you a link to reset your password. Please remember to check your Junk / Spam folders
On the Android app
Tap the Sign in button via the menu. Then select 'Forgotten Password?' Enter your email address and Send. We will email you a link to reset your password. Please remember to check your Junk / Spam folders.
On Smart TVs, Games Consoles and Set Top Boxes
To reset your password, go to www.channel4.com/password and enter your email address. We will email you a link to reset your password. Please remember to check your Junk / Spam folders.
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To take full advantage of some of the Channel4.com features you must be a registered user.
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Log in to the site and select the 'Manage Account' link at the top of the page. Select the 'Edit Details' link from the Personal Details section. From here you can change your title, first and surname and your display name. Finally, once you have made all your changes, select the Save button.
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Clicking on the 'sign out' link at the top of the page will immediately sign you out of channel4.com.
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There are two ways to unsubscribe:
1. By following the instructions at the bottom of the emails you are receiving. This allows you to unsubscribe directly from the email itself.
2. By signing in to your Account page on Channel4.com. To do this sign in on Channel4.com, then click on your user name in the link at the top of the page to access your Account page. On this page you will see all the emails that you are currently subscribed to. Click on the Edit Details button on your Account page. This makes the page editable. Uncheck any email subscriptions you no longer wish to receive. Click on the Save my changes button to confirm.
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The main destination to watch full-length programmes on channel4.com is via All 4. A list of all the shows that have full length All 4 video can be found by clicking HERE You can also find lots of other video on channel4.com, Channel 4 News, and E4.com.
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Yes you can, but remember to sign out at the end of your visit to keep your settings and preferences private. You can see if someone, other than yourself, is currently signed in on the computer you are using by checking the signed in status at the top of the page. If the username displayed is not you, simply sign out and sign back into the site.
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The registration page may not load or work correctly if your browser does not accept cookies or your browser is in ‘Private’ or ‘Incognito’ browsing mode.
For more information on cookies and how to manage them read our cookies policy. http://www.channel4.com/4viewers/cookies
The following links provide more information on disabling ‘Private’ or ‘Incognito’ browsing mode for popular browsers
• Safari on iPhone, iPad or iPod Touch - https://support.apple.com/en-us/HT203036
• Safari on Mac OS - https://help.apple.com/safari/mac/9.0/#/ibrw1069
• Chrome on all devices - https://support.google.com/chrome/answer/95464
• Firefox for Windows, Mac and Linux - https://support.mozilla.org/en-US/kb/private-browsing-use-firefox-without-history
• Firefox for Android devices - https://support.mozilla.org/en-US/kb/private-browsing-firefox-android
• Firefox for iPhone, iPad or iPod Touch - https://support.mozilla.org/en-US/kb/private-browsing-firefox-ios
• Microsoft Edge - https://support.microsoft.com/en-us/help/4026200/windows-browse-inprivate-in-microsoft-edge -
After you have requested a password reset we will email you a link to a page where you can reset your password.
Please ensure that you open this link in a browser which accepts cookies and is not in ‘Private’ or ‘Incognito’ browsing mode.
If your browser has cookies disable or is in ‘Private’ or ‘Incognito’ mode the page will not load.
Cookies are required on this page to identify the correct account and to ensure only the person with the password reset email link can make this change.
For more information on cookies and how to manage them read our cookies policy. http://www.channel4.com/4viewers/cookies
The following links provide more information on disabling ‘Private’ or ‘Incognito’ browsing mode for popular browsers
• Safari on iPhone, iPad or iPod Touch - https://support.apple.com/en-us/HT203036
• Safari on Mac OS - https://help.apple.com/safari/mac/9.0/#/ibrw1069
• Chrome on all devices - https://support.google.com/chrome/answer/95464
• Firefox for Windows, Mac and Linux - https://support.mozilla.org/en-US/kb/private-browsing-use-firefox-without-history
• Firefox for Android devices - https://support.mozilla.org/en-US/kb/private-browsing-firefox-android
• Firefox for iPhone, iPad or iPod Touch - https://support.mozilla.org/en-US/kb/private-browsing-firefox-ios
• Microsoft Edge - https://support.microsoft.com/en-us/help/4026200/windows-browse-inprivate-in-microsoft-edge -
Channel 4 takes its commitment to online accessibility very seriously. Our policy is to ensure this website meets recognised international standards for accessibility to ensure it is accessible to all. We are fully committed to ensuring this website meets the Web Content Accessibility Guidelines (opens in a new window) (WCAG 2.0) to AA standard to ensure people with disabilities are not excluded from accessing information and services. To this end, we work closely with the Digital Accessibility Centre (opens in a new window) to ensure the accessibility of all Channel 4 websites, including detailed testing by disabled people using a range of assistive devices such as screen readers. Whilst Channel 4 strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.
Access Services: We are committed to providing subtitles on as much of our All 4programming as possible. We are also looking into the providing more programmes with audio description on All 4 content in the future, We are not currently able to provide subtitles on short clips but are investigating the possibility of providing this when it becomes feasible to do so.
Accessibility challenges: As an innovative company working in broadcasting we are always looking at new ways to enhance and develop our websites. As part of this we will ensure we think about the accessibility of any new technology we use. There may be some instances where we display video players, advertisements and third party applications that are out of our control and therefore Channel 4 cannot guarantee accessibility of these. Where possible we work with our partners to rectify these issues with the aim of enhancing the experience of all our users.
Feedback: If you would like to comment about the accessibility of this site please send an email to accessibility@channel4.com
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4Talent is the gateway to all Channel 4's, talent initiatives helping creative people across TV, comedy, film, documentary, new media and radio find their way through the industry mire, develop their careers and realise their potential in multi-platform media. Online, 4Talent showcases both emerging talent and established professionals via text, video and audio features that provide details of the varied - and often unconventional - routes into the industry, alongside inspiration, guidance and opportunities for aspiring creatives to get their foot onto or advance up their personal career ladder.
Full details of all Channel 4's talent development schemes are also available on the site. On the ground, 4Talent boasts a dedicated team of editors and producers based in London, Birmingham, Scotland and Northern Ireland, offering opportunities for emerging talent around the country to take part in workshops, masterclasses, seminars and showcasing events that are free to attend and fully inclusive. -
Channel 4 requires all users to provide their real date of birth as some content may not be suitable for children or young people. The Channel 4 registration service is only available to over 16s.
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To delete your Channel 4 account and remove all your details from our database, sign in on the site first then click on My4 - Account Settings - Close My Account.
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