Technical Information

How do I set a parental pin on film4productions.com

PIN Protected Content
In order to help you control access to the content on film4productions.com, we have provided a PIN (Personal Identification Number) system. This will enable you to set a PIN to prevent anyone viewing the content you choose to restrict access to. You may find this helpful to ensure children and younger viewers in your household can only view content that is appropriate for them.

film4productions.com is part of Channel 4 who is a member of the UK Council for Child Internet Safety.

Please note Film4 Productions Parental Controls are separate to those that may have been set on other Channel 4 websites/apps. For example, if you have set up PIN protection for content on all4.com, this will not be recognised by film4productions.com and a new PIN will need to be set up specifically for content on film4productions.com.

How do I set a parental control PIN on film4productions.com?
You can enable your Parental PIN via the Parental Controls page, accessed by clicking on the ‘Parental Controls’ option in the film4productions.com navigation. Or at the point of play when a video has displayed a Guidance warning and the link to ‘Turn on Parental Controls’.

From the navigation, click ‘Parental Controls’ to go to the Parental Control page. Input a 4-digit PIN and select ‘Turn on Parental Controls’.

From the video player, Input a 4-digit PIN and select ‘Turn on Parental Controls’.

Your PIN can be set at one of two levels: All rated content (16+ years of age only) or 18 rated content only (18+ years of age only)

You will be asked to confirm you have read the Terms of Use.

All rated content (16 and 18)
If you choose to set it for All rated content (16+), then anyone wishing to view content suitable only for users over 16 years of age will need the PIN.

At 18
If you choose to set it at 18 rated content (18+), then anyone wishing to view content suitable only for users over 18 years of age will need the PIN.

Your PIN will be required in order to view rated content each time you log on to film4productions.com but only once per session.

If you share your PIN with, or allow your PIN to be accessed by, anyone else and it is entered by them, then all content on film4productions.com will be accessible, including 18 rated content suitable only for adults. Please keep your PIN secure.

What if I forget my PIN?
If you ever forget your PIN, you will be able to contact 4Viewers via the Contact Us form to have it reset.

How do I disable the Parental control PIN on film4productions.com?
You can disable your Parental PIN via the Parental Controls page accessed by clicking on the ‘Parental Controls’ option in the film4productions.com navigation. Or at the point of play when a video has displayed the PIN entry boxes with the option to ‘Disable Parental Controls’.

From the video player, input the existing PIN and select ‘Turn off Parental Controls’.

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