Technical Information

Can I use other media players like QuickTime, RealPlayer, etc.?

No, to watch full-length programmes via the All 4 service or video clips, you have to use Flash and therefore you need Adobe Flash or higher.

For All 4 and some of our other video clip content, you need to use Windows Media Player. If you have more than one media player on your computer (RealPlayer, QuickTime Player, etc.), please set Windows Media Player as your default media player to avoid problems accessing this content.

To make Windows Media Player the default media player:

  • Open up the Windows Media Player application. Click on Tools Options.
  • Click on the "File Types" tab. Check the boxes for "Windows Media File (asf)", "Windows Media Audio file (wma)", and "Windows Media Video file (wmv)".
  • Click "Apply" and then "Ok

Not found what you are looking for yet?

Try using the search facility, or click on the contact us button below.