Technical Information

I live in the UK/Republic of Ireland but when I try to use All 4 it tells me that I am outside that area. Why is this and what can I do about it?

All 4 uses geo-blocking software to detect where your computer is located when it connects to the internet. Occasionally you may be accessing from the UK or ROI but the software mistakenly thinks your location is outside this area, and so blocks your access to All 4. This is most likely caused by the way your Internet Service Provider sets up and manages your account. We suggest you contact your Internet Service Provider and explain the problem, which they should be able to resolve.

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