Audio Description, Subtitles, Signing

I am having problems getting subtitles. What can I do to improve reception?

Occasionally we are not able to subtitle the programmes we had hoped to. This can be due to technical problems with our transmission or the unexpectedly late delivery of a programme. We do understand how frustrating this is and we always try to fix the problem as quickly as possible.

If you continue to have subtitle problems across all of your channels (and not just one), make sure your receiver is set up correctly.

Most problems with subtitles used to be caused by poor reception. However, now that all TV is digital, if there is a reception problem, it will affect the video and the audio and the subtitles equally.

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