4Viewers

Channel 4 Digital Accessibility Statement

Channel 4 committed to providing a website that is accessible to the widest possible audience, regardless of ability, capability or technology.

At Channel 4 we also routinely checks web pages - when amendments are made to existing pages and when new pages are released - to ensure that they meet our accessibility requirements, and we do respond positively to feedback regarding the accessibility of any of our pages or services. We aim to conform to the World Wide Web Consortium's (W3C's) Web Content Accessibility Guidelines, to a AA level, wherever possible.

Using the Website

We aim to provide the most accessible experience possible for our visitors and have implemented the following accessibility features:

Navigation

  • Logical and consistent navigation are provided for keyboard users.
  • Links can be understood out of context for screen reader users
  • Links are highlighted on keyboard focus
  • Site search facilities have been implemented to find programmes quickly

Screen reader navigation

If you are using a screen reader, you will be able to navigate through the site using the standard keyboard commands for that particular screen reader software.

Changing the colour and font of the display

Channel 4 does not currently offer alternate colour schemes, however, you can use the controls in your browser to change the size of the text or the colour of the display.

For example, to override website font and colour settings in Internet Explorer:

  • Open Internet Explorer by clicking the Start button, and then clicking Internet Explorer.
  • Click the Tools button, and then click Internet Options.
  • Click the General tab, and then click Accessibility.
  • Select the Ignore colors specified on web pages, Ignore font styles specified on web pages, and Ignore font sizes specified on web pages check boxes, and then click OK twice.
  • All4 is designed in a responsive manner, so content can be resized using the browser controls. In Internet Explorer the text can be enlarged using ctrl and +.
Digital Accessibility Centre (DAC) logo

Links, new windows and layers

Links to pages and other websites will open in the same window unless otherwise stated within the link text or before a list of links. Some links may also open in a new layer, like a pop up, on top of the page you are viewing.

For example:

Within the link text:

Digital Accessibility Centre (opens in a new window)

The text (opens in a new window) will be hidden of screen for screen reader users.

Please note: The keyboard shortcut for opening links in a new window may be different depending on the browser and operating system.

Accessibility Limitations

Due to certain constraints, we have had to include technologies and features that cause accessibility issues.  These include:

  • Adobe PDF downloadable documents
  • Google Maps
  • Youtube video player
  • Social media platforms embedded within pages

We are making every effort to overcome these limitations by improving their accessibility and failing that, provide accessible alternatives.  If you require alternative versions to our downloadable documents (such as plain text or braille), or if you experience any accessibility problems with our site, please contact us.

Channel 4 does not assume responsibility for third party applications.

Accessibility Guidelines

This site has been developed to conform to level AA of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.0 (WCAG 2.0). These guidelines are the internationally recognised benchmark for building accessible web sites.  The Web Content Accessibility Guidelines explain how to make websites more accessible for people with disabilities. Conformity to these guidelines also makes websites more user-friendly for all people.

Accessibility Accreditation

Such is our commitment to accessibility, we asked the Digital Accessibility Centre to audit this site for accessibility.  The audit was carried out in January 2017, and the site is constantly being improved in order to attain Digital Accessibility Centre accreditation.

For more information about Digital Accessibility Centre accessibility auditing, please visit the Digital Accessibility Centre website (opens in new window).

Assistive Technologies

The following assistive technologies have found to be compatible with the site except for areas that have accessibility limitations.

  • JAWS version 17.0 and above Screen Reader
  • NVDA screen reader
  • Dragon Naturally Speaking 15 and above
  • ZoomText 9.1 Screen Magnifier and later

Please note:  You may experience issues with older versions of these applications or other assistive technologies.  If you experience any issues, please feel free to contact us.

Browser Compatibility

The site has been cross-platform and cross-browser tested and is currently compatible with modern browsers.

Please note:  You may experience issues with older versions of these browsers or other web browsers. If you experience any issues, please feel free to contact us.

Web Standards and Technologies

This website has been developed to conform to World Wide Web Consortium (W3C) standards for HTML (HyperText Mark-up Language) and CSS (Cascading Style Sheets).

This website is reliant upon HTML and CSS to render content.  Additional technologies including JavaScript have been utilised in order to enhance functionality.  Every effort has been made to make these technologies as accessible as possible.

Contacting Us

We are always looking for ways to help people get the best experience from this website.

If there is information you think that should be included on this page, or if you experience any problem accessing the website then please feel free to contact us:

Click here for our contact us form

You can call us on 0345 076 0191 or, for deaf viewers, we have a minicom text phone 0345 073 0059

You can also write to us at Channel 4 Enquiries, PO Box 1058, Belfast BT1 9DU.