Undercover Boss

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      Episode 1 - Vanessa Gold, Ann Summers

      Ann Summers deputy MD Vanessa Gold goes undercover at the adult retailer. What does she learn about her business? And how does she cope answering customers' intimate questions about their products?

      Strong language and adult contentThis episode is subtitled47 mins
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      Episode 2 - Andrew Withers, Southern Fried Chicken

      Andrew Withers goes undercover in Southern Fried Chicken to work out how to overhaul the company's image, but is shocked by what he discovers about the standards, the staff, the food and his customers

      Strong languageThis episode is subtitled47 mins
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      Episode 3 - Kim Hamilton, The Blue Cross

      The Blue Cross, one of the UK's leading animal welfare charities, undergoes the Undercover Boss treatment as Kim Hamilton takes a turn cleaning dog kennels and helping cats give birth

      This episode is subtitled47 mins
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      Episode 4 - Nikki King, Isuzu Trucks UK

      Managing Director Nikki King goes undercover at truck dealers Isuzu Truck UK. In these tough economic times will her visit to the shop floor help Nikki steer the company to greater things?

      This episode is subtitled47 mins
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      Episode 5 - Kevin McCullough, npower

      Chief Operating Officer Kevin McCullough goes undercover at npower, one of the UK's top utility companies, getting an eye-opening spell on the busy customer service team

      This episode is subtitled47 mins
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      Episode 6 - Martyn Birks, Poundworld

      Martyn Birks, the director of Poundworld, goes undercover to discover why some of the budget chain's stores are failing to perform as well as expected and why employee turnover is high

      Strong languageThis episode is subtitled47 mins
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