Series 5 Episode 6
First Broadcast: 9PM Tue 6 August 2013

Peter Harvey, boss of slot machine company Quicksilver, adopts a dramatic disguise and goes undercover in the hope of working undetected alongside his frontline staff.

Hit hard by the smoking ban, the company has seen profits drop by a massive 30% and Peter is desperate to find new ways to attract more customers.

Once undercover, the CEO is shocked at what he finds: a young female employee feels vulnerable working at night; a talented engineer with ideas has been told to 'shut up' by management; and venue staff feel so ignored by head office that many want to leave the company.

The boss has to confront the reality, that it might not just be the company's dwindling profits he has to worry about but also his underappreciated staff.

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      Former celebrity hairdresser Jacqui McIntosh, now a senior manager of The Francesco Group, is on a mission to find out why the company's profits are down Watch Undercover Boss Series 4 Episode 4
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      Pam Finnis, the managing director of one of Britain's biggest care home firms, goes undercover to investigate standards of care, and is both shocked and inspired by what she finds. Watch Undercover Boss Series 4 Episode 5
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High-flying executives take extraordinary steps to ensure their companies are fighting fit by going undercover in their own businesses