Undercover Boss USA
About the Show
The American version of Undercover Boss shows high-flying executives taking extraordinary steps to ensure their companies are fighting fit by going undercover in their own businesses
Series 5 Summary
Series five of the programme in which top US executives don disguises to go undercover in their own companies to find out how well they are functioning.
Randy DeWitt, co-founder and CEO of sports bar and grill chain Twin Peaks, goes undercover posing as a contestant on a reality TV competition who wants to win money to start his own business.
Twin Peaks is growing at a fast pace and Randy wants to go incognito among his own staff to see whether the company's culture is keeping up with its rapid growth.
Steven Newman, CEO of Loehmann's department stores, goes undercover posing as an aspiring entrepreneur in a reality TV contest who is trying to win money to start up his own firm.
Steven has passion for fashion and has been in the retail business since he was 22. He joined the Loehmann's team with plans to reinvigorate the brand by modernising outlets and creating online shopping.
He heads out to the frontlines of his company to make sure the stores are implementing his plans and learns first-hand that the employees are the real foundation of the organisation.
Jane Grote Abell, Chairwoman of Donatos Pizza and daughter of the company's founder, goes undercover posing as a contestant on a reality TV show who is trying to win money to open her own restaurant.
Jane's life and career have revolved around Donatos since she was a child and the very first Donatos location was in front of her house while she was growing up.
Her focus is on where the company is going, how they are getting there and their plans for the future. She wants to go into the field to make sure that her father's values are still being implemented to this day.
Anthony Wedo, President and CEO of buffet restaurant organisation Buffets Inc., goes undercover posing as a construction worker taking part in a reality TV competition to win money to start up his own firm.
Anthony was brought onto the Buffets Inc. team to turn the business around after years of challenges.
In order to get the company cooking, he believes it's necessary to go incognito among the workforce to find out what they are doing right and where they are getting burned.
Amit Kleinberger, CEO and co-owner of frozen yogurt chain Menchie's, goes undercover in his own firm posing as a participant in a reality TV contest who is trying to win money to fund and develop a new business.
Amit wants Menchie's to become a global leader in its field. The company is growing at a rapid rate and, in order to stay consistent world-wide, Amit needs to make sure that the plans he has implemented have been carried out at the front line in the stores.
He wants to see what changes must be made at grass-roots level in order to become a billion-dollar organisation.
Paul Quentel, President of Alfred Angelo, the second largest bridal retailer in the USA, goes undercover in his own company posing as a personal trainer who is competing in a reality TV show to win money to start his own business.
Paul joined Alfred Angelo in early 2011 to revamp their US Wholesale Sales Division. The bridal business is extremely competitive and, with his demanding, business-centred attitude, Paul is determined to take charge and solve any problems as quickly as possible.
Mike Bloom, President and COO of discount retail chain Family Dollar, goes undercover posing as a contestant on a reality TV competition who is trying to win money to open his own bar.
When Mike started working with Family Dollar he made it his mission to double the number of stores in the company over the next few years.
To make sure that this expansion goes smoothly, he wants to go incognito among the staff of the organisation to see where the firm is excelling and where it needs improvement.
Travis Boersma, co-founder and President of Dutch Bros., the largest privately owned drive-through coffee shop chain in the USA, goes undercover posing as a reality TV show contestant who is trying to win money to open a restaurant.
Travis started Dutch Bros. with his brother Dane in the early 90s, but in 2009 Dane lost his battle with Lou Gehrig's disease, leaving Travis with the business. Travis wants to make sure that the culture he and Dane set up is being upheld across the company.
Ex-undercover boss Eric Casaburi brings together six former participants in the series who were either 'busted', 'nearly busted' or 'self-busted' while working in disguise among their own employees.
The bosses gather to talk about their experiences on the show, but they don't know that Eric is going undercover as a waiter to try to fool them.
Eric's disguise convinced all of the members of his staff that he met on his show, so he's interested in finding out if he's good at going undercover or whether he was just lucky.
As bosses Kat Cole, Paul Damico, Andy Wiederhorn, Sheldon Yellen, Anthony Wedo and Jane Grote Abell arrive at the restaurant, he's about to find out.
Shane Evans is COO and co-founder of Massage Heights, one of the biggest massage therapy chains in North America. She goes undercover posing as a participant in a reality TV contest who is trying to win money to fund her own business.
Shane has spent nine years growing and moulding the company and feels that it's at a pivotal point.
In order to expand to 300 locations within a couple of years, she needs to research how her retreats are doing first hand. She is excited to go out to the firm's frontlines and fix any problems she might encounter.
Bruce 'Two Dogs' Bozsum is Chairman of the Board of Mohegan Sun, a Native American gaming and entertainment empire owned and operated by the Mohegan tribe of Connecticut.
He goes undercover posing as a contestant on a reality TV competition who is trying to win money to start his own business.
The Mohegan Sun casinos are an important part of keeping the tribe alive, and Bruce wants to go undercover in his own organisation to make sure the casinos are thriving so that his people can flourish for many generations to come.
Joe DiDomizio is President and CEO of Hudson Group, a travel retailer that operates newsstands, bookshops, cafés and speciality stores in 70 airports and other transportation terminals throughout North America.
He goes undercover in his own firm posing as a participant in a reality TV show contest who is aiming to win a trip around the world.
Joe has grown the business with the philosophy that it should be 'the traveller's best friend'. He wants to go incognito among his own staff to make sure that his motto is followed in the front line of the company.
Greg Miller, CEO of the Larry H Miller Group of Companies and co-owner of National Basketball Association team the Utah Jazz, goes undercover posing as a competitor in a reality television contest who is aiming to win a dream job.
Greg took the helm of the organisation when his father Larry passed away and since then he has made many changes.
Now he dons a disguise to go undercover and work among his own staff to see if his father's legacy still lives on at the grassroots of the company.
Three former undercover bosses - Amit Kleinberger, CEO and co-owner of frozen yogurt chain Menchie's, Randy DeWitt, co-founder and CEO of sports bar and grill chain Twin Peaks, and Steve Greenbaum, co-founder and CEO of PostNet, which provides business services to small companies - want to take another look inside their organisations.
But, as they could easily be recognised, each of them decides to send one of their own employees to go undercover in their place.
So Jenny, Marissa and Belton assume new identities as they find out how well their respective firms are functioning.
Jeff Platt, President and CEO of entertainment and fitness business Sky Zone, a chain of indoor trampoline parks, goes undercover in his own company posing as a contestant on a reality TV competition who is trying to win an action-adventure holiday.
Jeff works incognito among his own employees to find out whether his fast-growing business is running as smoothly and efficiently as possible.
He meets a staff member whose past sports injuries have made him highly safety conscious, but his disguise is put to the test when he encounters a colleague he has met before.
Undercover Boss USA synopsis
The American version of Undercover Boss shows high-flying executives taking extraordinary steps to ensure their companies are fighting fit by going undercover in their own businessesEpisode Guide >