5 Series, 26 Episodes
Larry O'Donnell is CEO and president of the largest waste management company in North America. He undergoes an emotional and eye-opening journey which changes the way he runs his company.
Coby Brooks, president and CEO of Hooters, boasts he has the best job in the world, but gets a real shock when he goes undercover
President and CEO of convenience store empire 7-Eleven Joe DePinto believes in management systems, but when he works on the frontline he realises some of his systems are failing the staff.
When e-commerce tycoon Michael Rubin works undercover in the frontline of his own business, he fails all his productivity targets, injures a colleague and mishandles a difficult customer.
Herschend Family Entertainment runs several large themed amusement parks in America. Chief Executive Joel Manby goes undercover to find out how the recession has affected his staff.
Rick Arquilla, CEO of Roto Rooter, North America's largest plumbing and drain cleaning business, works undercover at his firm, but struggles to use the systems he himself designed.