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First broadcast: Sunday 26 February 2012, 8PM on Channel 4
It's Christmas at the Grosvenor! 'Christmas is a bit like a wedding,' says Hotel Manager Mark, 'there is no second chance. If something terrible goes wrong, you've ruined someone's Christmas.'
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First broadcast: Sunday 19 February 2012, 8.30PM on Channel 4
'I think the great British holiday is due to make a comeback!' announces Mark in the final episode of the series. 'We discovered aeroplanes and Spain and cheap holidays abroad... but we've done that now!' he argues.
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First broadcast: Sunday 12 February 2012, 8PM on Channel 4
'I would sell the hotel on three things: location, entertainment and food,' says Grosvenor manager Mark. He's come up with a plan to revamp his old restaurant, The Inn, and he wants his new 23-year-old chef, Jenna - whom he's promoted from housekeeping after finding out she is a qualified chef - to come up with a tantalising menu.
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First broadcast: Sunday 05 February 2012, 8PM on Channel 4
Romance is in the air as two loved-up couples check into the Grosvenor.
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First broadcast: Sunday 29 January 2012, 8PM on Channel 4
'Stack 'em high and sell 'em cheap' is Mark's business philosophy, and packing the Grosvenor with coach parties paying rock-bottom prices is helping to keep the hotel afloat.
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First broadcast: Sunday 22 January 2012, 8PM on Channel 4
Mark throws the hotel's first ever pool party, with a barbecue, cocktails, ice cream galore, and 'Dolphin Racing', where children ride on the back of inflatable dolphins while the guests bet money on the winner.
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First broadcast: Sunday 15 January 2012, 8PM on Channel 4
It's the middle of the summer season and temperatures and tempers are rising at The Grosvenor.
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First broadcast: Sunday 08 January 2012, 8PM on Channel 4
In a bid to keep the guests happy and boost his cash flow Mark's launching Party Night: an entertainment extravaganza destined to live long in the memory, and keep the guests coming back for more.
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First broadcast: Sunday 01 January 2012, 8PM on Channel 4
Faye and Mike from Dudley come to the Grosvenor to get married. Faye has high expectations for her big day. Ever since she saw Princess Di get married she's had a vision of wearing a big white dress with a long train.
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First broadcast: Sunday 05 June 2011, 12AM on Channel 4
Trouble is brewing as manager Wayne clashes with his assistant, Marta. Marta was the acting manager until Wayne was hired a year ago, and their relationship was problematic almost from the outset.
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First broadcast: Sunday 29 May 2011, 12AM on Channel 4
Relationships are under the spotlight at the Damson Dene.
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First broadcast: Sunday 22 May 2011, 12AM on Channel 4
Mysterious forces are at work at the Damson Dene when one of the hotel's showers appears inexplicably occupied baffling staff and guests alike.
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First broadcast: Sunday 15 May 2011, 12AM on Channel 4
The Damson Dene comes under attack from guests complaining about everything from the décor to the food and the housekeeping, pushing manager Wayne and his staff to the brink.
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First broadcast: Sunday 08 May 2011, 12AM on Channel 4
On one night at the Damson Dene, the lives of staff and guests change forever.
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First broadcast: Sunday 01 May 2011, 12AM on Channel 4
It's the school holidays and the Damson Dene is full to bursting with families and their young children. From reception to the gardens, from the bedrooms to the hallways and even under tables in the dining room, kids are everywhere, pushing the staff to the limits.
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First broadcast: Sunday 24 April 2011, 12AM on Channel 4
Checking in to the Damson Dene in this second episode are Tom and Susanna, who arrive a couple of weeks before their wedding to make sure everything is in place.
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First broadcast: Sunday 17 April 2011, 12AM on Channel 4
Dan and Liz, a happy young couple from Essex, check in to the Damson Dene for a quiet break. What Liz doesn't know is that Dan has brought her here to ask for her hand in marriage.
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