Series 3 Episode 8
First Broadcast: 8PM Sun 17 February 2013

Mark needs a buyer for The Grosvenor before the summer ends, while the doors are still open and the staff still have their jobs.

In the meantime, he wants reservations manager Alison to step into his shoes and run the hotel. Alison is far from convinced but agrees to do it 'on a trial basis'.

The first day Mark is away, barman Nick decides it's his chance to run the bingo session. With a few drinks inside him he tries to bring alternative comedy to The Grosvenor's regulars.

Alison realises she's going to have to crack the whip to get the staff in line for a new owner.

Mark, meanwhile, is on the trail of a local hotel magnate who has shown an interest in The Grosvenor. With no other potential buyers coming forward, former salesman Mark needs to close this deal.

With a sale looking more likely, Mark prepares to leave, and the reality of an era at The Grosvenor coming to an end hits the staff. They decide to throw a last-minute leaving party for him: can they pull off this one last event in time?

Meanwhile, the oblivious guests keep telling Mark what a great time they're having and rebooking for the next year.

Mark's mum, Stella, is finding it all hard to bear. Will her son be leaving with nothing except the holiday memories he always wanted to create for his guests?

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    1. The Hotel Series 2 Episode 8 The Hotel

      'I think the great British holiday is due to make a comeback!' announces Mark in the final episode of the series. 'We…

      • This episode has subtitles available.
      clips
      1. S2-Ep8: Typical British Summer This video is a clip S2-Ep8: Typical British Summer Video duration: 2:18 minutes

        It's BBQ day and it's raining...
    2. The Hotel Series 2 Episode 7 The Hotel

      'I would sell the hotel on three things: location, entertainment and food,' says Grosvenor manager Mark. He's come up…

      • This episode has subtitles available.
      clips
      1. S2-Ep7: Jenna or Gemma? This video is a clip S2-Ep7: Jenna or Gemma? Video duration: 2:08 minutes

        New chef Jenna (or is it Gemma?) tries to make her mark
      2. S2-Ep7: Positive Review This video is a clip S2-Ep7: Positive Review Video duration: 1:02 minutes

        Mark's managerial style gets high praise on an internet review site
    3. The Hotel Series 2 Episode 6 The Hotel

      Romance is in the air as two loved-up couples check into the Grosvenor.

      • Spicy language
      • This episode has subtitles available.
      clips
      1. S2-EP6: The Grosvenor Club This video is a clip S2-EP6: The Grosvenor Club Video duration: 2:28 minutes

        Mark is keen to revive the Grosvenor Club in the hotel's basement
    4. The Hotel Series 2 Episode 5 The Hotel

      'Stack 'em high and sell 'em cheap' is Mark's business philosophy, and packing the Grosvenor with coach parties paying…

      • Spicy language
      • This episode has subtitles available.
      clips
      1. S2-Ep5: Overbooked This video is a clip S2-Ep5: Overbooked Video duration: 1:55 minutes

        The Hotel is overbooked but can Mark solve the problem?
    5. The Hotel Series 2 Episode 4 The Hotel

      Mark throws the hotel's first ever pool party, with a barbecue, cocktails, ice cream galore, and 'Dolphin Racing'…

      • Spicy language
      • This episode has subtitles available.
      clips
      1. S2-Ep4: Pool Party This video is a clip S2-Ep4: Pool Party Video duration: 2:10 minutes

        Mark is planning the hotel's first ever pool party, with a barbecue, cocktails, ice cream galore, and 'Dolphin Racing'
    6. The Hotel Series 2 Episode 3 The Hotel

      It's the middle of the summer season and temperatures and tempers are rising at The Grosvenor.

      • Spicy language
      • This episode has subtitles available.
      clips
      1. S2-Ep3: Employee of the Month This video is a clip S2-Ep3: Employee of the Month Video duration: 0:57 minutes

        The staff ponder who should be employee of the month at The Grosvenor
      2. S2-Ep3: Feeling the Heat This video is a clip S2-Ep3: Feeling the Heat Video duration: 2:01 minutes

        It may only be the middle of the season, but the staff of The Grosvenor are at their wits' end
    7. The Hotel Series 2 Episode 2 The Hotel

      In a bid to keep the guests happy and boost his cash flow Mark's launching Party Night: an entertainment extravaganza…

      • Spicy language
      • This episode has subtitles available.
      clips
      1. S2-Ep2: Party Night This video is a clip S2-Ep2: Party Night Video duration: 1:12 minutes

        It's party night and everyone has to go
    8. The Hotel Series 2 Episode 1 The Hotel

      Faye and Mike from Dudley come to the Grosvenor to get married. Faye has high expectations for her big day. Ever since…

      • With tantrums and spicy language
      • This episode has subtitles available.
      clips
      1. S2-Ep1: The Grosvenor This video is a clip S2-Ep1: The Grosvenor Video duration: 1:35 minutes

        The Grosvenor in Torquay is a three-star hotel with a difference, we follow the lows and highs of a summer season
    1. Series 3 Episode 8 The Hotel

      Mark needs a buyer for The Grosvenor before the summer ends, while the doors are still open and the staff still have…

      • Fruity language
      • This episode has audio description available.
      • This episode has subtitles available.
      clips
      1. S3-Ep8: Ultimatum This video is a clip S3-Ep8: Ultimatum Video duration: 2:18 minutes

        Can Mark persuade Alison to become general manager?
    2. Series 3 Episode 7 The Hotel

      Mark finally decides to sell The Grosvenor: his debts are now so high that he has no choice but to let the hotel go…

      • This episode has audio description available.
      • This episode has subtitles available.
      clips
      1. S3-Ep7: For Sale This video is a clip S3-Ep7: For Sale Video duration: 1:57 minutes

        Mark finally decides that his debts are too much to handle
    3. Series 3 Episode 6 The Hotel

      Mark decides to take a tougher line on staff management, and that it's time for events manager Christian to become more…

      • Fruity language
      • This episode has audio description available.
      • This episode has subtitles available.
      clips
      1. S3-Ep6: The Day of Reckoning This video is a clip S3-Ep6: The Day of Reckoning Video duration: 1:53 minutes

        Mark decides to take a tougher line on staff management
    4. Series 3 Episode 5 The Hotel

      Mark has had a brainwave as he continues to attempt to broaden The Grosvenor's horizons and attract new guests: an…

      • Fruity language
      • This episode has audio description available.
      • This episode has subtitles available.
      clips
      1. S3-Ep5: A Hidden Bug This video is a clip S3-Ep5: A Hidden Bug Video duration: 1:43 minutes

        Pest control are called to The Grosvenor
    5. Series 3 Episode 4 The Hotel

      The Grosvenor bares all at what should be the hottest money-spinning event of the season - Ladies' Night. But with only…

      • Fruity language
      • This episode has subtitles available.
      clips
      1. S3-Ep4: Ladies' Night This video is a clip S3-Ep4: Ladies' Night Video duration: 2:19 minutes

        Has Mark sold too many tickets for Christian's special event?
    6. Series 3 Episode 3 The Hotel

      Mark decides the key to attracting extra upmarket guests to the Grosvenor is to invest in a new gourmet sausage.

      • This episode has audio description available.
      • This episode has subtitles available.
      clips
      1. S3-Ep3: Stag in Style This video is a clip S3-Ep3: Stag in Style Video duration: 1:12 minutes

        Olly and mates plan for a memorable stag do at the Grosvenor
    7. Series 3 Episode 2 The Hotel

      Mark brings in a former AA Chief Hotel Inspector as he tries to take the Grosvenor upmarket.

      • This episode has audio description available.
      • This episode has subtitles available.
      clips
      1. S3-Ep2: The Dream Maker This video is a clip S3-Ep2: The Dream Maker Video duration: 0:24 minutes

        Christian discusses the joys of his job
      2. S3-Ep2: Return of the Tickle This video is a clip S3-Ep2: Return of the Tickle Video duration: 1:06 minutes

        Mr and Mrs Tickle return to the Grosvenor for their annual trip
    8. Series 3 Episode 1 The Hotel

      It's the start of another summer season at The Grosvenor in Torquay. After a long, lean winter, finances are at rock…

      • This episode has audio description available.
      • This episode has subtitles available.
      clips
      1. S3-Ep1: Mark's Magic Ball This video is a clip S3-Ep1: Mark's Magic Ball Video duration: 2:05 minutes

        Mark is convinced a magic show will conjure up more punters
      2. S3-Ep1: Welcome Back This video is a clip S3-Ep1: Welcome Back Video duration: 1:40 minutes

        Mark has a plan to turn around the fortunes of The Grosvenor
    1. S2-Ep1: The Grosvenor This video is a clip S2-Ep1: The Grosvenor Video duration: 1:35 minutes

      The Grosvenor in Torquay is a three-star hotel with a difference, we follow the lows and highs of a summer season Watch The Hotel Series 2 Episode 1
    2. S2-Ep2: Party Night This video is a clip S2-Ep2: Party Night Video duration: 1:12 minutes

      It's party night and everyone has to go Watch The Hotel Series 2 Episode 2
    3. S2-Ep3: Employee of the Month This video is a clip S2-Ep3: Employee of the Month Video duration: 0:57 minutes

      The staff ponder who should be employee of the month at The Grosvenor Watch The Hotel Series 2 Episode 3
    4. S2-Ep3: Feeling the Heat This video is a clip S2-Ep3: Feeling the Heat Video duration: 2:01 minutes

      It may only be the middle of the season, but the staff of The Grosvenor are at their wits' end Watch The Hotel Series 2 Episode 3
    5. S2-Ep4: Pool Party This video is a clip S2-Ep4: Pool Party Video duration: 2:10 minutes

      Mark is planning the hotel's first ever pool party, with a barbecue, cocktails, ice cream galore, and 'Dolphin Racing' Watch The Hotel Series 2 Episode 4
    6. S2-Ep5: Overbooked This video is a clip S2-Ep5: Overbooked Video duration: 1:55 minutes

      The Hotel is overbooked but can Mark solve the problem? Watch The Hotel Series 2 Episode 5
    7. S2-EP6: The Grosvenor Club This video is a clip S2-EP6: The Grosvenor Club Video duration: 2:28 minutes

      Mark is keen to revive the Grosvenor Club in the hotel's basement Watch The Hotel Series 2 Episode 6
    8. S2-Ep7: Jenna or Gemma? This video is a clip S2-Ep7: Jenna or Gemma? Video duration: 2:08 minutes

      New chef Jenna (or is it Gemma?) tries to make her mark Watch The Hotel Series 2 Episode 7
    9. S2-Ep7: Positive Review This video is a clip S2-Ep7: Positive Review Video duration: 1:02 minutes

      Mark's managerial style gets high praise on an internet review site Watch The Hotel Series 2 Episode 7
    10. S2-Ep8: Typical British Summer This video is a clip S2-Ep8: Typical British Summer Video duration: 2:18 minutes

      It's BBQ day and it's raining... Watch The Hotel Series 2 Episode 8
    1. S3-Ep1: Mark's Magic Ball This video is a clip S3-Ep1: Mark's Magic Ball Video duration: 2:05 minutes

      Mark is convinced a magic show will conjure up more punters Watch The Hotel Series 3 Episode 1
    2. S3-Ep1: Welcome Back This video is a clip S3-Ep1: Welcome Back Video duration: 1:40 minutes

      Mark has a plan to turn around the fortunes of The Grosvenor Watch The Hotel Series 3 Episode 1
    3. S3-Ep2: Return of the Tickle This video is a clip S3-Ep2: Return of the Tickle Video duration: 1:06 minutes

      Mr and Mrs Tickle return to the Grosvenor for their annual trip Watch The Hotel Series 3 Episode 2
    4. S3-Ep2: The Dream Maker This video is a clip S3-Ep2: The Dream Maker Video duration: 0:24 minutes

      Christian discusses the joys of his job Watch The Hotel Series 3 Episode 2
    5. S3-Ep3: Stag in Style This video is a clip S3-Ep3: Stag in Style Video duration: 1:12 minutes

      Olly and mates plan for a memorable stag do at the Grosvenor Watch The Hotel Series 3 Episode 3
    6. S3-Ep4: Ladies' Night This video is a clip S3-Ep4: Ladies' Night Video duration: 2:19 minutes

      Has Mark sold too many tickets for Christian's special event? Watch The Hotel Series 3 Episode 4
    7. S3-Ep5: A Hidden Bug This video is a clip S3-Ep5: A Hidden Bug Video duration: 1:43 minutes

      Pest control are called to The Grosvenor Watch The Hotel Series 3 Episode 5
    8. S3-Ep6: The Day of Reckoning This video is a clip S3-Ep6: The Day of Reckoning Video duration: 1:53 minutes

      Mark decides to take a tougher line on staff management Watch The Hotel Series 3 Episode 6
    9. S3-Ep7: For Sale This video is a clip S3-Ep7: For Sale Video duration: 1:57 minutes

      Mark finally decides that his debts are too much to handle Watch The Hotel Series 3 Episode 7
    10. S3-Ep8: Ultimatum This video is a clip S3-Ep8: Ultimatum Video duration: 2:18 minutes

      Can Mark persuade Alison to become general manager? Watch The Hotel Series 3 Episode 8

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See more about The Hotel

A real-life Fawlty Towers, this comedy-doc looks at life above and below stairs at Torquay's Grosvenor Hotel