The Hotel

Series 3 Episode 1
First Broadcast: 8PM Sun 30 December 2012

It's the start of another summer season at The Grosvenor in Torquay. After a long, lean winter, finances are at rock bottom so hotel manager Mark decides that his 'three-star, bucket-and-spade' hotel is going upmarket.

Mark's first step towards attracting posher guests and their disposable dosh is through special events. Feisty reservations manager Alison is not convinced by Mark's new snobbish aspirations but is soon swept along in his maverick mission.

The Grosvenor's newly promoted events manager, flamboyant ex-deputy manager Christian, has been brought back to run these functions: his first task is to showcase the hotel with a glitzy magic ball and gala dinner. With money to make and people to impress, the stakes are higher than ever.

But with ticket sales chaos, last minute menu panic and a dessert disaster on the night, will Christian pull a rabbit out the hat or will he end up wishing he could do a disappearing act?

Mark's posh guest prayers may have been answered in the shape of a family from leafy Surrey who are desperate to go to the ball.

And, after a financially tough year, returning guest Rachel Weston could have some life-changing news for her jet-ski loving partner Gary.

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    1. The Hotel Series 1 Episode 1 The Proposal

      Dan and Liz, a happy young couple from Essex, check in to the Damson Dene for a quiet break. What Liz doesn't know is…

      • Includes tantrums and spicy language
      Playlist
    2. The Hotel Series 1 Episode 2 The Wedding

      Checking in to the Damson Dene in this second episode are Tom and Susanna, who arrive a couple of weeks before their…

      • Includes tantrums and spicy language
      • This episode has subtitles available.
      Playlist
    3. The Hotel Series 1 Episode 3 Kids Eat Free

      It's the school holidays and the Damson Dene is full to bursting with families and their young children. From reception…

      • Includes tantrums and spicy language
      • This episode has subtitles available.
      Playlist
    4. The Hotel Series 1 Episode 4 Bedlam and Breakfast

      On one night at the Damson Dene, the lives of staff and guests change forever.

      • Includes some frank and risque language
      • This episode has subtitles available.
      Playlist
    5. The Hotel Series 1 Episode 5 There's a Fly in My Soup

      The Damson Dene comes under attack from guests complaining about everything from the décor to the food and the…

      • Includes some frank and risque language
      • This episode has subtitles available.
      Playlist
    6. The Hotel Series 1 Episode 6 Do Not Disturb

      Mysterious forces are at work at the Damson Dene when one of the hotel's showers appears inexplicably occupied baffling…

      • Includes tantrums and spicy language
      • This episode has subtitles available.
      Playlist
    7. The Hotel Series 1 Episode 7 Pillow Talk

      Relationships are under the spotlight at the Damson Dene.

      • Includes some frank and risque language
      • This episode has subtitles available.
      Playlist
    8. The Hotel Series 1 Episode 8 Damson in Distress

      Trouble is brewing as manager Wayne clashes with his assistant, Marta. Marta was the acting manager until Wayne was…

      • Includes some risque language and frisky behaviour
      • This episode has subtitles available.
      Playlist

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