Irritable Lots Road boss Roger has decided the auction house needs a facelift. Some of his employees are in open revolt, while they try to keep up with the fickle tastes of their eccentric customers.
The behind-the-scenes series visits Lots Road Auction House on its busiest day of the week, as new items arrive from Chelsea's super-rich, and the customers return to make more purchases
This episode is all about taking risks. When long-serving valuer Bob takes a gamble on a shipping tycoon's rococo-style bedroom suite, descriptions range from 'dictator chic' to 'a monstrosity'.
Boss Roger shocks his staff by replacing his long-standing manager with an auction house novice. The valuers take in two opulent four-figure four-poster designer dog beds.
Roger announces a new plan to increase profits. Meanwhile, will Russian millionaire Galia want to hang cash-strapped artist Nigel's biggest ever painting in one of her 11 properties?
Roger tells Nick to up his game and sell 50% of his pictures or face the consequences - which include doing yoga with him - and Lots Road regular Lilly hopes to bag a buffalo to finish off her kitchen
The Lots Road staff prepare for the year's biggest auction, a luxury gift sale where they try to sell enough jewellery and designer handbags to hit a £180,000 target
It's New Year at Lots Road and general manager William has vowed to get tough on time-keeping, while notoriously no-nonsense boss Roger Ross has resolved to be nicer to his (sceptical) employees
Lots Road general manager William organises a dating night, where Chelsea's singletons can find love while browsing the lots
The auction house hosts a sale celebrating the anniversary of the Battle of Waterloo, complete with a hair from Napoleon's head
Lots Road hosts a garden sale on a scale to match its wealthy clients' gardens, with gazebos, fountains, model sheep and statues including a bronze elephant