Lillian holds the prestigious position of Chatsworth busybody and brothel Madame.
She is the butt of various jokes by Frank Gallagher, who will regularly suggest that she's a transvestite or liken her to a Bo Selecta! caricature. All of this adds to the faint suggestion that Lillian may be gay, or at the very least, not what she seems.Only time will tell.
She had an affair with ex-character and friend Carol Fisher's husband in the 1970s, and has a son named Rodney, who occasionally visits her.
She has built a strong friendship with prostitute Kelly through their 'work' together, but more recently a friendship with new recruit Bonnie has developed into a rather controlling faux mother-daughter arrangement.
Bonnie slowly but surely took over Lillian's life and business, but failed to accept Lillian's unconditional love and offer to return home when she disappeared with no trace.
Lillian's a good sort, and a pillar of the Chatsworth Estate community.