News & Articles
Poll: Who's Most Annoying?
Monday 16 January 2012
Vote in our poll on the most annoying automated customer services
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Results: Automated Services Survey
Monday 16 January 2012
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by Michelle Mitchell, Age UK Director General
Automation and the Elderly
Wednesday 11 January 2012
Michelle Mitchell, Age UK Director General, writes about the effect of automation on the elderly
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The Rise of Automated Services
Wednesday 11 January 2012
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Related Links
Wednesday 11 January 2012
Links offering more information on issues raised by the show