Mary Portas: Secret Shopper
About the Show
Mary Portas works with some of Britain's best-known brands and high-street chains to give shoppers the service they deserve
Series 1 Summary
Mary Portas works with buisnesses to improve performance and give shoppers the better service they deserve
Mary's mission is to transform fast fashion chain Pilot's worst performing store into a haven for shoppers, and to then challenge MD Chris George to roll her ideas out across the rest of his empire
Mary Portas goes undercover in the world of sofa superstores, revealing an industry that puts commission, not shoppers, first.
Mary's secret cameras reveal the infuriating world of mobile phone stores to be one of the least user-friendly retail environments on the high street
Mary plans to start a revolution in the world of estate agents. Buying a house is the most important purchase of our lives, but Mary thinks estate agents have been letting us down.